Job Description

Interested candidates are asked to fill in an online job application at www.merriammusic.com/jobs. Please reference this job ad to be placed in priority queue for consideration.

Merriam Music is a multi-location, family-owned business based in Oakville, Ontario. The business operates two primary sales divisions, one focused on music education, one on piano retail. In both categories, Merriam is considered a leader in terms of market share, marketing effectiveness, and quality of product. The company is focused on growth in all divisions and seeking talented and driven individuals who are seeking employment in an accountable, organized, highly supportive, and very goal-oriented work culture.

The candidate we're seeking is best described as someone who:

Enjoys goal-oriented problem-solving, who is energized by challenges Is highly organized and excels in personal time management Is comfortable starting conversations with strangers, either in-person, over the phone, or via email or chat Has a strong vocabulary and is an effective written and verbal communicator Is able to make consistently positive first impressions on those around them

Required Experience:

Post-secondary education of any discipline Previous success in a B2C and/or commission-based sales role Fluency with current cloud productivity software and basic workflows

Preferred Experience:

At least 1 year of sales experience (inside or outside) and/or delivering elite level customer service Some experience playing a musical instrument, at anylevel

Accountabilities:

1. Assist and sell to customers (walk-ins, callers, leads generated through online marketing, school clients, etc.) to make an educated decision about instrument

Answer incoming phone calls, where you'll qualify and connect with customers Assist walk-ins with questions. Provide them with a thorough sales presentation based on their area of interest. Develop and manage a pipeline of sales prospects in line with company policies and systems
2. Understand Merriam Music product offerings and market positioning at an expert level

3. Participate in professional development

Participate in ongoing training and development Participate in weekly team meetings to strategize reaching sales targets through promotions and initiatives

Salary Expectations & Benefits:

The compensation structure includes both base salary in addition to performance-based commission. Successful candidates have the ability to earn between $65,000 - $80,000.

Merriam Music full-time employees enjoy membership in a co-op benefits package, which offers coverages for dental, medical, and other various benefits.

Schedule and location:

The schedule includes a blended schedule included day shifts, evening shifts and consistent weekends. It is expected that the individual will work 2-3 days a week on-site at the Oakville location and 2-3 days a week working remotely from home.

Job Types: Full-time, Commission, Permanent

Pay: $65,000.00-$80,000.00 per year

Additional pay:

Commission pay
Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Work from home
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Every Weekend
Education:

Bachelor's Degree (preferred)
Experience:

Sales: 1 year (preferred) Customer service: 2 years (preferred)
Location:

Greater Toronto Area, ON (preferred)
Work Location: In person