Job Description

About RCB College

RCB College is a

private career college in Calgary

offering

industry-aligned diploma and certificate programs

that equip students with practical, job-ready skills. We focus on accessibility, flexibility, and excellence in education to help learners achieve their career goals.

Role Overview

The Admissions Advisor plays a key role in driving new student enrollments through proactive outreach and consultative selling. This position is ideal for candidates with

call center or inside sales experience

, especially in the

education or training industry

. You will act as the first point of contact for prospective students -- identifying their needs, presenting program options, and guiding them through the admissions process with professionalism and enthusiasm.

Key Responsibilities

Make

50-60 outbound calls

daily to prospective students and respond to all inquiries within 24 hours. Conduct phone and virtual interviews to assess student goals and recommend suitable programs. Follow a

structured "call-text-email" sequence

to ensure consistent and professional follow-up. Achieve and exceed

weekly enrollment targets

. Accurately update all interactions and lead statuses in the

Student Information System (SIS)

or CRM. Collaborate with the Marketing and Admissions teams to improve

lead quality and conversion rates

. Maintain compliance with

Alberta Advanced Education

regulations and institutional policies.

Qualifications

2+ years of call center, inside sales, or admissions sales experience

, experience in a

private career college

or

post-secondary

setting is strongly preferred. Proven ability to meet and exceed sales or enrollment KPIs. Excellent phone communication skills -- confident, empathetic, and persuasive. Strong time management and multitasking skills in a high-volume environment. Proficiency with CRM/SIS tools and Microsoft Office. A genuine passion for helping students achieve their career and education goals.

Performance Expectations

Lead Conversion:

Minimum 3 new enrollments per week.

Lead Management:

50-60 outbound calls daily; respond to inquiries within 24 hours.

Team Collaboration:

Work closely with Admissions Manager & Marketing Team on strategy and reporting.
Job Type: Full-time

Ability to commute/relocate:

Calgary, AB T1Y 7J7: reliably commute or plan to relocate before starting work (preferred)
Experience:

Sales: 1 year (preferred)
Work Location: In person

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

Extended health care Flexible schedule On-site parking
Work Location: In person