Job Description

Job Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting daily operations, ensuring efficient office management, and providing exceptional customer support. This position requires proficiency in various administrative tasks and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

Input clinic billings and prepare invoicing and remittance sheets for monthly claims submission to the Ministry of Health. Reconcile outstanding OHIP billings and conduct follow-up actions Schedule patients' follow-up appointments (post-ops, pre-ops, consults) and new patient referrals; communicate dates and times and arrange interpreter services when needed. Retrieve abnormal and urgent test results for physicians and follow up with patients per physician instructions. Coordinate pre-op appointments with both our office and the Pre-Admission Unit (PAU) Submit O.R. booking requests online and update the OR/EOPS patient waiting list Assemble and distribute new patient packages and O.R. packages as required Mail or fax patient letters (with copies to referring physicians). Generate daily clinic lists for physicians and lab nurses, and maintain the weekly physician calendar Register patients in CIS/Accuro with correct health card numbers Review and process daily incoming mail and faxes Answer incoming calls, retrieve voicemail, and return calls promptly; field internal and external inquiries and direct them to nursing staff, physicians, or laboratory personnel Arrange physician-ordered CT scans, ultrasounds, and other diagnostic tests Maintain consultation rooms by restocking necessary equipment and ordering office stationery supplies Perform additional duties as assigned by the supervisor

Skills and Knowledge

Proficient in Microsoft Word, Excel, Power Point, Outlook Previous experience with Accuro EMR would be an asset Self-directed with an ability to make decisions and to exercise good judgment Superior organizational and time management skills with a flexibility to adjust to priorities Demonstrated professionalism and ability to work independently Effective verbal and written skills Demonstrated ability to work with a variety of individuals in a co-operative manner both independently and as part of a team Ability to work accurately and effectively in a fast pace/stress environment Demonstrated customer service skills and ability to sensitively communicate with patients/families in vulnerable situations Demonstrated satisfactory work performance and attendance history

Job Requirements

Successful completion of a college diploma preferably in the field of Office Administration or Business Administration from an accredited educational institution Minimum two (2) years of recent secretarial experience preferably working in a clinic/health environment Applicants with proven equivalent recent and related training and experience may be considered
If this sounds like you and you're ready to build your career within clerical support, apply now and let us know why you would be a great addition to our team.

Job Type: Full-time

Pay: $18.00-$30.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Paid time off
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 2025-07-09
Expected start date: 2025-07-14