Job Description

Driftwood Dental is currently looking to hire a Patient Coordinator to join our busy and well-established practice. The successful candidate will have a passion for building strong patient relationships and contributing to their ongoing oral health. We are looking for someone with strong interpersonal skills that would include verbal and nonverbal communication, the ability to handle conflict, teamwork, empathy, listening, and most of all, a positive attitude. One must have the ability to multitask, having the ability to work on one task while managing and keeping track of several others simultaneously. As a Patient Care Coordinator, you'll have the opportunity to work alongside and learn from a strong team of dental professionals.

Responsibilities:

Greet and assist patients as they arrive; ensure a lasting positive impression for them. Answering telephone, scheduling appointments, rescheduling appointments, trying to figure out urgency, answering questions regarding insurance & patient payments. Having the ability to multitask, able to answer phones and deal with patients, staff etc. Managing patient calls and inquiries about appointments, confirmations, amendments, and cancellations. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps. Confirming day before appointments. Reminding patients regarding week ahead appointments and tweaking the schedule Rescheduling days due to schedule changes. Taking patient payments, emailing, scanning, faxing, mailing etc. Day end deposit (Daily Deposit Verification) - this must be completed at the end of each day.

Requirements:

Minimum 1-2 years of previous experience providing reception support in a high, fast paced environment Excellent written and verbal communication skills Intermediate skills in Microsoft word, excel, google docs etc. Able to multitask and prioritize tasks Dental background experience is an asset

Schedule: 32 - 40 Hrs per week

Mondays - 8:00am - 5:00pm
Tuesdays - 8:00am - 5:00pm
Wednesdays - 8:00am - 5:00pm
Thursdays - 8:00am - 5:00pm

Please note. Some weekends will be required to work when our visiting orthodontist is available.

Benefits of Joining Our Team:

Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients

Salary:

Commensurate with experience
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

Dental care Extended health care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Experience:

Administrative: 1 year (preferred)
Work Location: In person