Job Description

Who we are

You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.

As an Administrator, Client Services [Counselling] your responsibilities will include:

• Administer first and second counselling sessions to clients as required by the BIA
• Assess clients' budget plans and financial goals
• Deliver an excellent and empathetic experience for the clients'
• Complete counselling sessions by telephone, video and in person when required
• Travel to other offices to meet with clients, if required
• Reviewing applications and inputting data into our computer system
• The Insolvency Counsellor prepares, processes and collects required documentation
• Reviewing monthly income and expense reports
• Communicating with clients, creditors and other third parties
• Monitor the status and progress of debt relief options and filings
• Other duties as required



Doane Grant Thornton

If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens! Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at www.discoveryourpurple.ca



Think you've got what it takes to be an Administrator, Client Services [Counselling]? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:

• Registered or completed Practical Course on Insolvency Counselling from CAIRP
• Candidates without their counselling certification must have 3 years' experience or 30 post-secondary credits and a willingness to pursue certification
• College diploma in Business Administration or a related field preferred
• Exceptional interpersonal skills to relate with clients and liaise with team members
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
• Excellent time management and organizational skills
• Strong analytical and critical thinking skills
• Ability to work independently
• Preference will be given to candidates who have completed the Estate Administrators course (a plus)
• Excellent verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties in-person, on the phone or in a virtual meeting environment

At Doane Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.

What's in it for you?


Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Our special culture shines through when we have the opportunity to connect in person. That's why we're working in a model where teams are required to be together in the office 4 days per week.



Are you ready to Discover Your Purple?


#LI-Onsite


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Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing careers@doane.gt.ca and we will work with you to meet your accommodation needs.