Job Description

Calgary Zone PCA, Calgary, Sheldon M Chumir Health Centre

Administrative/Clerical
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PRI00000292



3 days ago






Your Opportunity:
This Admin Support VI position within the Dept of Family Medicine (DFM) Postgraduate Program is based in Calgary at the Sheldon M. Chumir Health Centre (SMCHC). The Enhanced Skills (ES) Coordinator is critical in developing successful working relationships with our Central ES Program Director, Residents and 10 Program Directors. This role is responsible for all administrative aspects for each program as well as providing support for each Director & their meetings. This role is complex & requires superior administrative procedural skills. The incumbent must balance significant competing demands, frequently shifting priorities & work to extremely important deadlines. The incumbent must exercise excellent judgment & superior resourcefulness in performance of daily activities & in the escalation of issues as appropriate. In-depth knowledge & expertise are required regarding the policies of the Enhanced Skills Program, the University of Calgary Postgraduate Medical Education office (PGME), the College of Family Physicians of Canada (CFPC), the Professional Association of Residents of Alberta (PARA), AHS, and the College of Physicians and Surgeons of Alberta (CPSA). This role involves organizing, coordinating & providing support to curriculum review & planning, credentialing, onboarding & orientation, rotation management, program operations, resident assessment, program completion & offboarding of Residents, rotation & preceptor evaluations, faculty development activities, Education Enhancement funds management, residency program committees, competence committees and other subcommittee meeting management, administrative orientation of incoming program directors, and maintenance of various databases/platforms and ES website.
Description:
As an Administrative Support VI, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:

Administrative Support VI

Union:

AUPE GSS

Unit and Program:

Academic Family Medicine Clinic

Primary Location:

Sheldon M Chumir Health Centre

Location Details:

Eligible to work hybrid (on/off site) within Alberta

Multi-Site:

Not Applicable

FTE:

1.00

Posting End Date:

19-JAN-2026

Employee Class:

Regular Full Time

Date Available:

29-JAN-2026

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days, Evenings, Nights, Weekends

Days Off:

Saturday/Sunday

Minimum Salary:

$30.99

Maximum Salary:

$37.70

Vehicle Requirement:

Driver's License, Vehicle Required

Required Qualifications:

Completion of post-secondary education (e.g. diploma in business or office administration, specialized external certification).

Additional Required Qualifications:

Serves as resource for program leadership & contributing to the development of policies & procedures, while applying in-depth knowledge of Residency Program. Proficient with MS Office Suite: Excel, Outlook, Teams & Zoom. Ability to build relationships. Expertise in data management, reporting & statistical analysis. Strong critical thinking & analysis, and advanced technical writing skills. These traits will facilitate good coordination of our databases, Program Evaluation, call stipends, Program completion, administer aspects of the Resident experience, leaves of absence, time off requests, ensure policies & procedures are adhered, contribute to new policies & procedures, collaborate with Financial Administrator to ensure financial operations are undertaken in a timely & appropriately. Provide support to the accreditation & internal review processes (development & submission of PSQs, coordination of external & internal surveys). Strong facilitation skills, along with experience of liaising & consulting with diverse stakeholders. Strong demonstrated ability & comfort with decision making responsibilities. Exceptional listening, interpersonal skills & ability to successfully interact with people from a wide variety of backgrounds, along with high competence in time management, strong planning & organizational skills, ability to work independently with minimal supervision & an aptitude for problem solving, along with accuracy & attention to detail, creativity & resourcefulness.

Preferred Qualifications:

Experience in medical residency program administration preferably in an academic or clinical setting. Exceptional time management, planning & organizational skills, including events & able to work with minimal supervision & aptitude for problem solving. Experience in recruitment events, selection processes, manage inquiries, distribute assessment tools to preceptors & ensure they are timely completed; coordinate Resident portfolios; track & compile assessments & implement remediation processes.