Job Description

Your Opportunity:
This role supports mental health and addiction services at Royal Alexandra and University Hospitals and is a team lead for the staffing liaison team along with other administrative duties to support the program. You provide expert support on staff scheduling and working with PSS. You are the main point of contact liaising with Unit Managers, Program Managers and PSS, coordinate the work of the staffing liaison team and support the staffing liaison team with complex and often urgent staff scheduling tasks within short timelines. The team is accountable for the day-to-day administration and operation of pre-determined staff scheduling processes. You work with unit managers to determine the needs for each area, coordinate the team to work with Charge nurses, full-time, part-time and casual staff to fill shifts due to anticipated and unanticipated absences and anticipate staffing needs and communicate to managers about shifts that require further attention and support more complex scheduling and timekeeping procedures. Following pre-booking guidelines, you perform data entry, run reports and assist managers in their decision making about staff scheduling. Demonstrated ability to work with minimal supervision and ability to communicate effectively with others, both verbally and in writing. Excellent interpersonal skills with demonstrated ability to foster relationships with members of the multidisciplinary team. Data collection and tracking for various subsets of information for the unit/program. Performing other clerical functions including recruitment, ordering, word processing and formatting, recording and transcribing meeting minutes as required, along with any other clerical duties required to maintain unit/program operations. Other administrative duties as needed. Point of contact between staff and the leadership team.
Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company:

Recovery Alberta

Classification:

Administrative Support V

Union:

AUPE GSS

Unit and Program:

Adult Acute Services

Primary Location:

Royal Alexandra Hospital

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

1.00

Posting End Date:

29-SEP-2025

Employee Class:

Regular Full Time

Date Available:

09-OCT-2025

Hours per Shift:

7.75

Length of Shift in weeks:

4

Shifts per cycle:

20

Shift Pattern:

Days

Days Off:

Saturday/Sunday

Minimum Salary:

$28.45

Maximum Salary:

$34.60

Vehicle Requirement:

Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Must have working knowledge/experience of RMS and WFM/MySchedule. Must have working knowledge/experience of RMS, Oracle (P2P), Grand & Toy, Data Group, e-People, e-facilities, Connect Care, IAM, IT Service Hub, and advanced ESP experience. Should already have/or the ability to complete required staffing liaison training. Performing other clerical functions including recruitment, word processing and formatting, recording and transcribing meeting minutes as required, along with any other clerical duties required to maintain unit/program operations, maintaining inventory of supplies and equipment; working within Connect Care to manage flow of clinical information This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Preferred Qualifications:

Experience with Mental Health and Addiction programs preferred. Minimum 2-year experience working in staff scheduling with ESP/WFM. Timekeeping/payroll experience. Thorough knowledge of applicable collective agreements. Previous leadership experience an asset.