Job Description

Your Opportunity:

Reporting to the Manager of Medical First Response (MFR) and Public Access to Defibrillation (PAD), this position provides support to the MFR and PAD programs. The job will primarily be focused on the coordination of online database registries, including customer service to both current and prospective participants (members of the public), technical user support, and ad hoc problem-solving. The position is a key resource in identifying opportunities to improve the innovative technologies applied by the program and will be a liaison between vendors, users, and industry experts. The position is also responsible for providing administrative and logistical support to the program and leadership teams as needed. Work location is negotiable within Alberta.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Emergency Medical Services Dispatch - Medical First Response & Public Access to Defibrillation
• Primary Location: Central Communications Centre
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 26-SEP-2023
• Employee Class: Regular Full Time
• Date Available: 20-NOV-2023
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.45
• Maximum Salary: $34.60
• Vehicle Requirement: Driver\'s License, Vehicle Provided

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration). Additional Required Qualifications:

Candidates must have strong to exceptional technical skills including demonstrated experience using relational databases, online publishing tools, Microsoft Office programs and other content management systems. The position requires exceptional written and verbal communication skills to deal with the many external stakeholders who routinely interface with the program. The candidate must have at least 1-3 years of experience providing customer service to members of the public and at least 1-5 years of experience administrating database systems. Preferred Qualifications:

A diploma in the field of database administration is preferred. Education and experience in relevant fields may be considered.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services