Job Description

Your Opportunity:

The Administrative Support IV is a working level, multi-skilled position that supports a department, program, or office. Working under minimal guidance and direction the Administrative Support IV utilizes enhanced skills to perform varied and/or specialized activities. Additionally, the Administrative Support IV solves a range of problems with discretion to vary from established procedures. Work at the IV level is differentiated from the III level by increased specialization of responsibilities, with enhanced problem solving and decision making. Work at this level requires proficient skills and experience gained through education and significant on the job training. Key Responsibilities: Clinical Support: Manages various schedules by coordinating resources and determining appropriate timing and priority, e.g., scheduling multiple appointments in appropriate sequence, coordinating multiple stakeholders for appointments). Operational Support: Manages calendar(s) by coordinating dates, times and required resources (e.g., travel arrangements, room, equipment, catering, parking, conflicting priorities). Composes, edits and formats documents, reports, and correspondence according to established templates, procedures, or specific instructions. Prepares and disseminates required documentation to support operational / business events (e.g., agendas, minutes). Responds to difficult client / operational issues and complaints consistent with applicable processes, procedures, and guidelines. Follows up with various stakeholders to resolve issues and discrepancies Information Management and Reporting. Gathers, compiles and formats data or information, generates statistics, and prepares reports from information. Maintains and updates data that impacts system functionality (e.g., adding information to a table in a database).

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Administration
• Primary Location: Fort McMurray N Lts HC/Mnt Hlt
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 27-SEP-2023
• Employee Class: Regular Full Time
• Date Available: 09-OCT-2023
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education. Additional Required Qualifications:

In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. Post-secondary education required (e.g., course(s) in office or business administration, medical office assistant. Previous administrative support experience. Knowledge and experience with Microsoft Outlook, Teams, Word, and Excel. Excellent verbal and written communication skills are necessary. An ability to work independently with minimal direction is essential. Preferred Qualifications:

As required.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services