Job Description

Your Opportunity:

The East Calgary Family Care Clinic (ECFCC) is known for its innovative approach to providing comprehensive primary care for people with complex needs. This could be any combination of chronic illnesses, psychosocial stressors, addictions along with economic or social factors that negatively impact health. The ECFCC team is composed of over fifty team members representing eight different health professions providing services 362-days a year. The Clinic is located in the East Calgary Health Centre. Reporting to the management of the East Calgary Family Care Clinic, the position is responsible for a variety of administrative and clinical duties. The clinical expectations for this role include preparing patients, equipment and supplies for clinic visits; assisting with patient flow within the clinic; measuring and recording vital signs and generally contributing to efficient processes that optimize the patients\' clinic visit experience. This role also includes booking patients for appointments, and general reception duties. The role expectation includes other basic clinical functions that can be safely performed by an unregulated clinic assistant after appropriate learning has been achieved. Additional supports may be offered to patients such as booking and managing appointments in the community and at other facilities. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Family Care Clinic
• Primary Location: East Calgary Health Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.80
• Posting End Date: 21-JUL-2023
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 31-JUL-2023
• Temporary End Date: 30-JUN-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 48
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education. Additional Required Qualifications:

Grade 12 Diploma required. Medical Office Assistant certificate or equivalent required. Current certification of BLS for HCP required. 3 years of administrative experience in a health care setting in past 5 years. Experience in measuring patient vital signs. Strong analytical skills, attention to detail and ability to work with minimal direct supervision required. Demonstrated excellent communication and interpersonal skills required. Demonstrated excellent skills in time management, organization, problem solving and priority decision making required. Demonstrated ability to work with frequent interruptions. Demonstrated ability to de-escalate patients with aggressive predispositions by phone or in person. Demonstrated flexibility and adaptability within a complex and rapidly changing environment and may involve working with clients who present criminal or suicidal tendencies; potential exposure to violence and aggression. Preferred Qualifications:

Intermediate experience and competency with multiple computer programs (MS Word, Excel and EMR). Experience with the Practice Solutions EMR is an asset. Demonstrated ability to be self-directed and motivated. Experience in appointment coordination with complex clients. Demonstrated ability to work with individuals of all ages, from diverse backgrounds and cultures using a supportive, non-judgmental approach. 2 years primary care experience preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services