Job Description

Your Opportunity:
We are seeking a caring & detail-oriented individual to join our Public Health (PH) Team. This Administrative Support (AS) IV position is a key member of the PH team, working with the PH Manager, to provide integrated, strength based, family centered PH care. The incumbent works independently in a fast-paced environment & plays a critical role in maintaining effective & efficient operations within the PH centre/program. The AS IV is responsible for supporting daily operations of PH services including patient service functions, data entry, report creation, records management, ordering, scheduling, human resource support, mentorship, & quality improvement activities. The AS IV is skilled at anticipating the needs & demands of management, staff, & clients. This position reports to the Operation and/or Program Manager(s). The AS IV is privy to confidential & sensitive information & will be required to use this information to complete tasks. This position requires: Prioritize daily workload to meet the needs of the health centre/program. Manage Operations/Program Manager's calendar(s) by coordinating meeting/engagements dates, times & required resources (e.g., meetings, HR, Room booking, equipment, conflicting priorities). Responds to client/operational issues & concerns consistent with applicable processes, procedures, & guidelines. Carry 25 lbs. of equipment, carry out awkward & repetitive movements for up to 7.75 hours, including sitting, standing and/or bending for long periods of time. Comply with appropriate hand hygiene techniques, including regular use of alcohol-based hand sanitizer & antibacterial soap. Handle frequent interruptions & still meet workload timelines. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to & will become an employee of Primary Care Alberta.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company:

Primary Care Alberta

Classification:

Administrative Support IV

Union:

AUPE GSS

Unit and Program:

Public Health Northgate

Primary Location:

Northgate Centre

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

1.00

Posting End Date:

24-OCT-2025

Employee Class:

Regular Full Time

Date Available:

03-NOV-2025

Hours per Shift:

7.75

Length of Shift in weeks:

12

Shifts per cycle:

60

Shift Pattern:

Days, Evenings, Weekends

Days Off:

As Per Rotation

Minimum Salary:

$26.07

Maximum Salary:

$31.68

Vehicle Requirement:

Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Formal medical office administration education from a recognized post-secondary institution. A combination of education & experience may be considered acceptable. Minimum 2 years related experience relevant to secretarial/administrative support. Demonstrated effective written & verbal communication skills. Public relations skills are essential. Exceptional customer services. Knowledge of computer technology & applications including website navigation, office or business applications, health database use (ePeople, Netcare, Meditech, Connect Care or other), Microsoft Office Suites. Prioritize workload to meet established turnaround times. Adhere to strict organizational policies, procedures, & legislated requirements regarding patient confidentiality. Handle frequent interruptions & still meet workload timelines. Prepares & disseminates required documentation to support operational/program activities. Provides support for financial activities. Work in a loud, chaotic, busy environment with clients of all ages. Perform administrative duties to support programs & services within the Edmonton Zone PH portfolio & completed with a high-level accuracy independently but also interdependent within a larger team environment across multiple sites/programs. Compose, edit & format documents, reports & correspondence according to established templates, procedures or specific instructions. Those selected for an interview may be required to complete a skills assessment.

Preferred Qualifications:

Valid driver's license and reliable vehicle is preferred. Mindfulness about cultural and gender diversity and positive regard towards clients. Non-violent crisis intervention. Experience coordinating/managing administrative projects an asset.