Your Opportunity:
The Administrative Support IV plays a vital role in supporting operations, scheduling, communications, and administrative functions within the Edmonton Zone EEG program. This position is responsible for a broad range of operational duties including inventory and equipment management, policy development, meeting coordination, recruitment support, and financial processes such as payroll, expense claims, and invoicing. The incumbent also contributes to performance feedback and quality assurance initiatives. Scheduling responsibilities include managing complex EEG appointment bookings across multiple sites, maintaining a zone-wide waitlist and ensuring compliance with FOIP and HIA regulations. The incumbent works independently with minimal supervision, exercising sound judgment and discretion to address competing priorities, resolve scheduling challenges, and improve operational efficiency. They liaise with Neurologists, EEG Technologists, physician offices, and other departments to ensure seamless coordination of patient care. Communication tasks include coordinating meetings and internal communications, responding to inquiries from patients and providers and managing release of information requests. The incumbent ensures professional and timely communication, identifies and escalates issues as needed, and maintains documentation standards. This role requires strong organizational and interpersonal skills, adaptability in a dynamic healthcare environment, and a commitment to excellence in patient care and administrative operations.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
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