Job Description

Your Opportunity:
At Alberta Health Services our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Working under the general supervision and guidance of the Supervisor, Registration and Patient Information, this position is responsible for balancing & scheduling appointments for surgical patients, obtaining and inputting accurate demographic and financial information on patients, in the appropriate hospital information system. Essential functions of the position; Communicate with Bed patient team to locate and place patients into a bed by service, in the appropriate hospital information system. Schedule, Review, Obtain and record accurate demographic and financial information on patients, via telephone. Consistently apply Positive Patient Identification during the scheduling process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verify patient eligibility as it relates to healthcare coverage. Inform patients about options for accommodation and the process for requesting preferred accommodation. Consistently applies best practice as outlined in the Provincial Registration Standards and Practices Manual. Consistently ensures that protected health information remains private and confidential, according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. This position is responsible for the accurate completion of Vital Statistics forms for deceased patients. Contacting funeral homes, physicians and/or unit to ensure timely filing and submission of all required forms. Performs other related duties as assigned by the Supervisor.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
• Recovery Alberta: N
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Bed Management
• Primary Location: U of A Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 21-FEB-2025
• Employee Class: Casual/Relief
• Date Available: 03-MAR-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications: Some post-secondary education. Additional Required Qualifications: Medical Terminology - certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. Preferred Qualifications: Post-secondary education applicable to position - MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred. Experience practicing N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with.