Job Description

Your Opportunity:
An Administrative Support IV is required for a busy hospital based dental clinic serving clients who are medically compromised, undergoing cancer treatment, or have special needs (physical, mental, developmental, etc.). This position is responsible for: client registration and discharge processes including billing, scheduling follow up appointments. Administrative duties and responsibilities include: answering phone, taking messages, communicating with clinical staff, managing referrals, managing processes related to scheduling clients for procedural sedation or the operating room, maintaining charts, both paper and electronic, and collecting statistics as required. In addition, this position is also responsible for collecting payments from clients, issuing statements, sending claims to third party insurers, and processing payments as received.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:

Administrative Support IV

Union:

AUPE GSS

Unit and Program:

Dental Clinic - Patient Booking

Primary Location:

Arthur Child Cancer Centre

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

1.00

Posting End Date:

29-DEC-2025

Temporary Employee Class:

Temp F/T Benefits

Date Available:

12-JAN-2026

Temporary End Date:

15-JUL-2026

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

Saturday/Sunday

Minimum Salary:

$26.07

Maximum Salary:

$31.68

Vehicle Requirement:

Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Experience with a dental management software program required (Power Practice preferred). Previous experience with Accounts Receivable/Payable required. Excellent keyboarding/data entry skills. Good interpersonal and communication skills, verbal and written, required. Ability to work in a fast paced environment with multiple interruptions required. Excellent customer relation and telephone skills essential.

Preferred Qualifications:

Strong organizational skills an asset. Previous experience in a hospital setting preferred. Experience with Connect Care and Netcare an asset. Proficiency in Microsoft Word and Excel an asset.