Job Description

Your Opportunity:As an Administrative Support IV, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, scheduling. You will also be responsible for performing a range of administrative activities in support of the unit. This position requires knowledge of the organization, all collective agreements and operations of specific areas assigned. This position requires individuals to be able to communicate clearly and regularly communicate with managers and other applicable team members. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.Description:As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Acute Care Alberta:
• Primary Care Alberta: N
• Recovery Alberta: Y
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Day Hospital
• Primary Location: Sunridge Retail Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-APR-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 28-APR-2025
• Temporary End Date: 10-APR-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:Some post-secondary education. Additional Required Qualifications:Minimum 1 year experience in a customer service environment. Minimum 1 year scheduling experience. Demonstrated telephone skills are required. Experience dealing face to face with clients is required. Experience with Connect Care, Microsoft Office and email required. Excellent command of the English language, both written and verbal is required; active listening and interpretative skills are required. Must have demonstrated experience resolving complex client issues. Requires a high degree of customer service, problem solving, interpersonal skills and critical thinking. Preferred Qualifications:Experience in working in a unionized health care environment is preferred. Human Resource experience is an asset.

Alberta Health Services