Job Description

Your Opportunity:
Registration of clients utilizing Provincial registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Completion of electronic documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients and uninsured services. Switchboard duties, include telephone queries, remote registration, and requests for patient information as per appropriate guidelines. Application of identification wristbands for all clients. Greet clients, visitors, and staff, and directing them to the appropriate areas throughout the health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete discrepancies in work queues in the Connect Care environment. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Other duties as required.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

Patient Registration

Primary Location:

Smoky Lake Health

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

0.00

Posting End Date:

05-NOV-2025

Employee Class:

Casual/Relief

Date Available:

15-NOV-2025

Hours per Shift:

Varies

Length of Shift in weeks:

Varies

Shifts per cycle:

Varies

Shift Pattern:

Days, Evenings, Nights, Weekends, On Call

Days Off:

Other

Minimum Salary:

$23.53

Maximum Salary:

$28.60

Vehicle Requirement:

Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Completion of Grade 12 or equivalent Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

Preferred Qualifications:

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.