Administrative Support Iii

Lethbridge, AB, CA, Canada

Job Description

Your Opportunity:
The Administrative Support III - Switchboard Operator / Visitor Information position performs a variety of complex clerical tasks in providing switchboard and visitor information services for the hospital. This position reports to the Team Lead (RSPI) and Supervisor RSPI Southwest Zone. Administrative Support III main duties include operation of hospital switchboard and reception services for patients, visitors, and vendors along with receipting of cash transactions. Disseminates patient information within the guidelines of the Health Information Act.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

SZ CHIR HOSP Switchboard Patient Information

Primary Location:

Chinook Regional Hospital

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

0.70

Posting End Date:

02-SEP-2025

Temporary Employee Class:

Temp P/T Benefits

Date Available:

12-SEP-2025

Temporary End Date:

31-OCT-2026

Hours per Shift:

7.75

Length of Shift in weeks:

4

Shifts per cycle:

14

Shift Pattern:

Evenings, Weekends

Days Off:

As Per Rotation

Minimum Salary:

$23.53

Maximum Salary:

$28.60

Vehicle Requirement:

Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word, and Excel. Keyboarding skills required; proficiency test will be administered. Medical Terminology is required; proficiency test will be administered. Must be able to work all shifts (i.e., Days, Evenings, Nights and Weekends). Attention to detail and ability to problem solve and work with minimal supervision. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, and tactful at all times. Ability to communicate efficiently, cope with stress and deadlines. Only those who meet the requirements and qualifications outlined in the posting will be contacted. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Preferred Qualifications:

Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.

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Job Detail

  • Job Id
    JD2630178
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lethbridge, AB, CA, Canada
  • Education
    Not mentioned