Job Description

Your Opportunity:Reports to the Supervisor of Health Information Management. Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Switchboard duties. Collect and receive payment for clients who do not have valid health care insurance, uninsured services, medical supplies etc. Respond to telephone queries. Application of identification wristbands for all clients. Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete deposits as per Finance guidelines and maintain the float. Review point of touch documents scanned by Units. Redirect release of information requests to Disclosure, process quick release of information where applicable. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Buddy system. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Perform other duties as required. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.Description:As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Recovery Alberta: N
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Patient Registration
• Primary Location: Fort McMurray N Lts HC/Mnt Hlt
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 13-FEB-2025
• Employee Class: Casual/Relief
• Date Available: 23-FEB-2025
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications:Completion of Grade 12 or equivalent. Additional Required Qualifications:Successful completion of Medical Terminology course (testing will be performed). 2 years reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. Preferred Qualifications:Familiarity of Connect Care/Alberta Health Services Programs an asset.Please note:All postings close at 23:59 MT of the posting end date indicated.Security Screening:A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.Healthy Albertans. Healthy
Communities. Together.We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services