Your Opportunity:The Opioid Dependency Program (ODP) and Narcotic Transition Services (NTS) in Edmonton are seeking an energetic and flexible individual to administratively support our opioid dependency treatment services in the Edmonton Zone. Key responsibilities include providing a variety of administrative duties for a very busy clinic including switchboard, reception, scheduling appointments, faxing and data entry. Prior reception experience, preferably in a community-based setting, is required as is the ability to professionally communicate and interact with a very diverse population presenting with addiction and/or mental health concerns. The promotion and fostering of a welcoming, engaging and empathetic environment to anyone seeking or accessing treatment is essential. The successful candidate will be required to provide quality client-centred services. Having an enthusiastic, positive attitude is essential to being successful in this position as is the ability to multi-task and work effectively as part of a larger administrative team. The successful candidate must be able to evaluate and interpret client/public needs using basic navigation skills and direct them to appropriate resources within addiction and mental health services and broader community supports. Supporting the clinic by providing a variety of administrative aspects offered by the program, as well as various administrative needs of the clinic, Physicians, and team is necessary. The incumbent must be able to work independently with a high degree of judgment and must be able to work effectively as part of an inter-professional team and commit to strengthening team dynamics by actively facilitating team collaboration to enhance patient health outcomes.Description:As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
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