Job Description

Your Opportunity:

The Intake Admin is responsible for the maintenance and coordination of the Northern Alberta Cardiac Rehabilitation Program patient referrals and clinic area. Key responsibilities include coordinating patient referrals, contacting patients, scheduling patients, physician and staff appointments and coordinating patient program schedules. Duties also include general administrative support to the Program Manager, as well as maintenance and stocking of supplies for the program. The incumbent acts as a liaison for patients and families before formal admission to the program, as well as for inpatient cardiac rehab nurses/interdisciplinary team members in other facilities and physician offices. Essential to the Intake Admin role is the demonstrated ability to use Connect Care including referrals management and running Connect Care reports as well as Microsoft Office. Also vital to the role is the ability to respond positively to an innovative working environment. The responsibilities and functions of the Intake Admin are performed at a high level of independence and requires a working knowledge of the cardiac patient journey. This role is unique and requires the ability to balance competing priorities.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Northern Alberta Cardiac Rehabilitation Program
• Primary Location: Glenrose Rehabilitation Hsp
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 14-DEC-2023
• Employee Class: Regular Full Time
• Date Available: 24-JAN-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Clerk or related certification, diploma. BLS - AED Health Care Provider Level C, required. Proficiency with ESP, Microsoft Office, Intranet, NetCare. Proficiency with Connect Care required including referrals management and running Connect Care reports. Medical terminology required. Ability to lift and move up to 30 lbs. Excellent organizational skills and ability to work with minimal supervision is required. Ability to prioritize patient needs and conditions according to protocols. Ability to understand and grasp new concepts quickly with limited guidance. Two years previous receptionist/secretarial experience in the medical field. Preferred Qualifications:

Customer service training, preferred. Demonstrated ability to work within a multidisciplinary team. Demonstrated ability to practice in a patient/family centered environment. Effective problem-solving skills including analytical thinking and conflict resolution/negotiation. Strong organizational, planning and time management skills.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services