Job Description

ABOUT US

SOAR Community Services is a long-established health and social service provider in Brantford, Brant County and Haldimand County. We deliver a comprehensive continuum of services across addictions, mental health, housing, justice and employment. We are accredited for our excellence in service provision.

JOB RESPONSIBILITIES

Funded by the Ministry of Labour, Immigration, Training and Skills Development, Employment Ontario services are available to assist both job seekers and employers.

As an Administrative Support for the Caledonia Employment Centre, you would:

Provide information, referral services and administrative support to all staff within the Employment department Engage clients to identify information gaps and desired resources Collect data, input into the appropriate database, and generate reports or upload information to the appropriate ministry Check the Ministry database for TRF/RASP/OW referrals and document their contact attempts Liaise with internal and external partners for office and workshop room bookings Conduct follow-ups with referral agencies to obtain satisfaction ratings and to measure the appropriateness of referrals made

Hours of work

: Monday to Friday 8:30 a.m. - 4:30 p.m. with some weekends and evenings as needed

COMPENSATION AND BENEFITS

Annual salary: starting at $40,716 plus comprehensive benefits

The Perks

An Employee Assistance Plan for all staff and their families Full Time staff start at 3 weeks' vacation 60 hours of Personal Leave Time per year for Full Time staff (pro-rated the first year) 15 Wellness Hours per year (pro-rated the first year) Fun events for all staff Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff Group health, vision, dental and travel insurance plans for eligible Full-Time staff An Agency committed to ensuring your physical and mental health/safety is paramount

REQUIREMENTS AND QUALIFICATIONS

Have a college diploma in the Human/Social Services or Business field Have a minimum of 2 years' combined student placement and/or paid experience working in a related field Be proficient in MS Office and be familiar with databases Have access to reliable transportation Be able to manage occasional exposure to vicarious traumatic stress
Email:Amanda.Suess@soarcs.ca or recruit@soarcs.ca

Apply by: October 7, 2025

Reference: FT CEC Admin Support

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Metis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $40,716.00 per year

Benefits:

Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care Wellness program
Education:

DCS / DEC (required)
Experience:

administrative assistant: 2 years (required)
Work Location: In person