Job Description

IMPORTANT: Effective August 18, 2025
APPLICATION DEADLINE: June 17, 2025
JOB SUMMARY: under the direct supervision of the director of Student Services, to perform administrative and clerical duties in student services
DUTIES AND RESPONSIBILITIES

• Replace receptionist at the front desk, for lunch time, peak periods, absences and vacation;
• Receive visitors, provide general information and/or direct to appropriate areas;
• Assess student needs through structured questioning to ensure referral to the appropriate professional;
• Schedule appointments on Outlook for Counselling and possible other departments;
• File and retrieve all students records for Counselling;
• Keep attendance record for personnel, sick-leave, vacation and social leave;
• Operate a computer terminal, word processor (MS Word, MS Excel, Clara, JACAA);
• Enter data on JACAA for statistical data (ARS);
• Informs students regarding services such as workshops, visits and career exploration groups, extensive drop-in times and appointments for Counselling and other available services;
• Directs students to appropriate referrals inside of Student Services such as Financial Aid, Student Activities, Health Services and outside of Student Services such as Registrar's Office, Continuing Education, SUJAC;
• Assist in various tasks within the Student Services department such as: prepare billing & invoices for the Bar services\ Food services\ JAC Bus services, administrative support etc.
• Assesses student needs through structured screening to ensure referral to the appropriate professional;
• Assesses the seriousness of emergencies and contacts the appropriate professional;
• Type letters and memos;
• Prepare transfer cost voucher for the bus;
• Order and distribute stationery for the department & distribute mail;
• Perform any other related administrative and clerical tasks as may be assigned.

QUALIFICATIONS:
Education:
To have a secondary school diploma or a diploma of vocational studies in an appropriate specialty or have a diploma or attestation of studies which is recognized as equivalent by the competent authority.
Specific requirements:

• At least one (1) year of pertinent experience (an asset)
• Fluent English
• Conversational French
• Computer knowledge (Excel and Word)
• Knowledge of Clara and JACAA (an asset)
• Ability to deal with people pleasantly and efficiently
• Strong interpersonal skills
• Strong emotional intelligence
• High degree of empathy and ensuring a calm environment while handling urgent inquiries as needed

Testing may be required to demonstrate knowledge of:

• English (Advanced oral and written, comprehension & production)
• French (Intermediate level oral)
• Word (Basic)
• Excel (Basic)

We thank all candidates who submit their resumes for consideration. However, only those candidates selected for an interview will be contacted. If your work experience has changed or if you have acquired additional education since your last visit, be sure to submit your updated resume so that we may review your full career path. If you are applying from a mobile device (smartphone, tablet), you will receive an acknowledgment email asking you to update your file by submitting your CV in order for your application to be considered.
Deadline Date
6/17/2025 '