7:00, 8:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites:
Charlton Campus (Hamilton Downtown)
Application Dates
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Opening Date:
09/09/2025
Closing Date:
16/09/2025 Applications must be received online by 12:00 midnight on the Closing Date
Position Description
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POSITION SUMMARY
The Hamilton Regional Laboratory Medicine Program (HRLMP) is a collaborative program funded and operated jointly by Hamilton Health Sciences and St. Joseph's Healthcare Hamilton. The Program is committed to change and innovation, through education, service and research, to bring the highest quality science into health care for the benefit of the community, and to participate in the clinical application and interpretation of the science
Reporting to the Office Operations Manager and assigned laboratory manager/professional staff, this position supports a variety of activities within the Hamilton Regional Laboratory Medicine Program (HRLMP). All duties are handled in accordance with the mission, vision, values of the HRLMP and SJHH.
QUALIFICATIONS
Post-secondary in Office Administration-Health Services Diploma
Minimum one-year experience providing administrative support in a hospital setting
A minimum of 1-2 years' experience in a laboratory setting is an asset
Demonstrated knowledge of laboratory medical terminology, in particular pathology and virology
Experience using laboratory applications including Dovetale / EPIC, Clinical Connect required to process requisitions, look up results for patient reporting
Intermediate skill level in MS Office: Word, Excel, PowerPoint, Adobe professional required to prepare reports, agendas, minutes, presentations and educational materials
Intermediate typing skill of 45 WPM
Clerical testing may be required as part of the selection process
Ability to work in a busy team environment, maintain professional relationships with colleagues while handling multiple tasks, conflicting priorities and frequent interruptions
Demonstrated advanced oral and written communication skills including grammatical aptitude, good spelling, punctuation and superior proofreading skills
RESPONSIBILITIES
Maintains confidentiality and release of information in accordance with hospital policy at all times
Assists in entering public health reports and calling critical test results to providers, register laboratory tests and consultations through the use of Dovetale and HHS Epic
Using EPIC, enters requisitions for regional consultations, triage and prepare documentation to send specimens for specialized testing within HRLMP and external partners, look up results and oversight of status of cases, proofread and correct reports from pathology assistants and pathologists
Prepare reports, agendas, minutes, databases, presentations and other materials as requested
Provide administrative support to troubleshoot issues with the Paradigm database for all staff
Assists in administrative preparatory activities for laboratory accreditation
Provides departmental support by handling telephone calls, mail distribution, faxes, photocopying, e-mails, correspondence filing and scheduling meetings/appointments in an efficient, accurate and professional manner
Provides support for various financial processes i.e. RMA. OHIP billing and education trust fund accounts, travel expenses, purchase orders and requisitions, University Research accounts, timesheets, various invoices and billing statements, etc
Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner
Performs other office duties as assigned by the Manager
WAGE RATE
Hourly: $28.87....$30.14....$31.37 (plus 14% in lieu of benefits)
St. Joseph's Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
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