Job Description

Title:

Administrative Program Coordinator (Social Worker)

Reporting to:

Manager of Hospice Care

Job-type:

Temporary Full Time - 37.5 hours per week ( 12 month contract)

Barrie Family Hospice of Elgin is more than a place; it's a feeling. It's where compassionate care meets comfort, where families find connection, and where every moment matters. We believe that end-of-life care isn't just about health care--it's about how we make people feel. It's about creating an experience that honours the whole person: their story, their spirit, and the people they love.

Rooted in the heart of Elgin and nestled among the trees overlooking Waterworks Park, our cottage-like design has ten beautiful private suites, cozy family spaces, and a peaceful, natural setting that invites quiet reflection, connection, and comfort. We provide expert wrap-around care, managing pain and symptoms while supporting emotional, spiritual, and practical needs.

This isn't just a job, it's a calling. A chance to be part of something meaningful, to walk alongside people during life's most sacred moments, and to help families simply be families again. Whether it's a shared laugh around the harvest table, a sunset by the fire pit, or a favourite song played one last time, we are here to create space for love, comfort, and compassion.? Our noble purpose guides everything we do:? We support exceptional care at end of life.

If you believe in the power of presence, compassion, and human connection, we invite you to join us!

www.elginhospice.com

Position Summary:

The Administrative Program Coordinator supports the Grief and Bereavement Program by providing administrative, logistical, and program coordination to ensure compassionate and effective service delivery. This role helps maintain program integrity, supports staff and volunteers, and ensures families and community members receive timely support. The Coordinator interacts with residents, families, staff, volunteers, and community organizations to foster strong connections and seamless services. All duties are carried out in accordance with the Occupational Health and Safety Act, related regulations, and Hospice policies and procedures.

Key accountabilities of this role include:

Program Coordination & Support

Assist in planning, organizing, and implementing grief support groups, memorial services, workshops, and community outreach events. Maintain program calendars, schedules, and event logistics. Coordinate communication between bereavement counsellors, volunteers, and other hospice staff.

Administrative Duties

Manage intake and referral processes for bereavement services. Maintain accurate and confidential records in compliance with HIPAA and organizational policies. Prepare reports, correspondence, and program materials. Monitor inventory and order supplies for bereavement activities.

Client & Community Engagement

Serve as a compassionate point of contact for grieving individuals and families. Provide information about available services and assist with registration for support groups and events. Support outreach efforts to community partners, faith organizations, and schools.

Volunteer Coordination

Assist in recruiting, training, and scheduling bereavement volunteers. Track volunteer hours and contributions. Provide administrative support for volunteer appreciation and recognition efforts.

Data & Reporting

Maintain databases and generate reports on program participation, outcomes, and feedback. Assist with grant reporting and program evaluation efforts.

Qualifications:

Bachelor's degree in Human Services, Psychology, Social Work, or related field preferred. Experience in hospice, palliative care, or bereavement services; empathy and sensitivity to grief and loss. Strong organizational and communication skills. Proficiency in Microsoft Office Suite and database management. 2+ years of administrative experience, preferably in a healthcare or nonprofit setting. Ability to work independently and collaboratively in a team-oriented environment.

Additional Requirements

Will need to provide proof of vaccination Satisfactory Vulnerable Sector Records Check Ability and means to travel as needed; a valid G License and access to a reliable vehicle for travel are required.

Compensation

$60,000-$65,000/year

Equal Opportunity Employer Statement:

Barrie Family Hospice of Elgin is an equal opportunity employer. We are committed to fostering an inclusive and accessible environment where all individuals are treated with respect and dignity. We welcome and encourage applications from people of all backgrounds, including but not limited to women, Indigenous peoples, persons with disabilities, members of visible minorities, and those of diverse sexual orientations and gender identities.

Application Acknowledgment:

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $60,000.00-$65,000.00 per year

Work Location: In person