Job Description

Description :
Our Resident Support Coordinators support and foster a holistic and resident-centered care approach that includes advocacy, education and communication on behalf of residents and their families. To promote an optimal quality of life for residents, by building on a person's strengths with dignity and respect and ensuring their rights are honoured.
Our New Village of Ridgeview Court, located in Milton, Ontario has an exciting opportunity for a RESIDENT SUPPORT COORDINATOR (externally known as a Social Worker or a Social Service Worker) to join their village team.
Start date for this role is Fall 2025
At Schlegel Villages you can be YOU while being part of OUR Family.
As our new Resident Support Coordinator, you will:

• Coordinates and supports the resident move in experience, care conferences

and applicable family meetings. * Support resident and their families with move-ins and transitions within the
Village and/or throughout the health care system. * Support Village waitlist in partnership with the clinical team.

• Provide ongoing assessment of needs, counselling, mediation and advocacy for

resident well-being in collaboration with the Village inter-disciplinary team. * Provides resident guidance in significant areas such as loss, life transitions and
areas around the Resident Bill of Rights. * Engage with outside agencies and community groups as resources to offer
support to residents and/or families comprehensive plans of care. * Serves as a key representative for Residents' Council and Family Council.

• Provides education, coaching, and counselling for residents, families, and team

members regarding mental health and well-being. * Assist in the development of effective communication strategies for residents
and their families (will support mediation if appropriate). * Perform other duties, appropriate to the position, as assigned.
Our new Resident Support Coordinator must have:

• A Post-secondary education in Social Work or Social Services Worker Program
• Must be registered with the Ontario College of Social Workers and Social

Service Workers * Current Heart Save Level of CPR is an asset
It would be an asset if our new Resident Support Coordinator has:

• Knowledge of relevant policies, procedures, legislation and regulations applicable to the long-term care sector, including the Fixing Long-Term Care Act, 2021 and Health & Safety Act of Ontario
• Demonstrated experience working with seniors and/or persons with cognitive or physical impairments

How Schlegel Villages supports our Team Members:

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development: Our Leaders come from within;
• Extended Health Benefits & Retirement Savings;
• Individualized Assistance for Team Member Education and Development;
• Loans and Scholarships to help our team members realize their greatest potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree.

You can be you while being a part of our family.
At Schlegel Villages we are redefining elder care through , and change, but we know the key to our Village success, and our residents' satisfaction, is YOU and our teams.
We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: "to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident".
Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.
Schlegel Villages is an equal opportunity employer and we welcome newcomers, those of visible minorities such as indigenous, youth and or new comers to Canada to apply.
Please include your resume and cover letter outlining why you're interested in Schlegel Villages and why this role would be a good fit for you.
We'd love to talk to you about what makes us different.

Skills Required