Job Description

Company Overview

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Mosaic Home Services is a growing group of home service brands operating across Canada through a mix of corporate & franchised locations. Our focus is on building strong teams, well-run operations, and a positive, people-first workplace culture. As we continue to grow, we are adding thoughtful support roles that help our leaders stay organized and structures maintained.

We are currently seeking an

Administrative & People Operations Assistant

to support the owners & leadership team with administrative, coordination, and people-focused responsibilities across multiple divisions of the organization.

Position Summary

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This role is designed for someone who is highly organized, dependable, and interested in learning how a growing, multi-brand organization operates. The initial scope of the role is intentionally well-defined and focused on foundational administrative and people operations support.Over time, as trust is built and capability is demonstrated, there is opportunity for this role to grow into broader operational or executive support responsibilities.

Key Responsibilities

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Administrative & Coordination Support

Provide general administrative assistance to the owners and leadership team Assist with scheduling, meeting coordination, and follow-ups Prepare and organize internal documents, lists, and simple reports Support multiple divisions with basic administrative needs Help ensure information is organized and easy to access

People Operations & Culture Support

Coordinate team milestones such as birthdays, anniversaries, and acknowledgements Assist with onboarding tasks for new hires, including checklists and document collection Help maintain internal HR records, policies, and forms Support basic people-related administrative tasks (non-strategic HR) Assist in planning & executing company events

Operational Support (Foundational)

Track simple tasks and deadlines assigned by leadership Follow up on outstanding requests or action items Assist with maintaining consistency and communication across teams Provide general support on small operational projects as needed

Growth & Development

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This role is intended to grow over time. As the successful candidate demonstrates strong organization, sound judgment, and reliable follow-through, responsibilities may expand to include:Increased executive or leadership support Greater involvement in operations coordination Participation in internal projects and process improvement

Growth will be gradual and aligned with both business needs and individual development.

Qualifications & Attributes

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Required

Strong written and verbal communication skills Excellent organizational skills and attention to detail Ability to manage multiple small tasks across different teams Professional, discreet, and dependable Comfortable working in a growing, evolving organization

Preferred

Previous experience in an administrative, office coordination, or HR assistant role Interest in operations, people support, or leadership development Familiarity with tools such as Google Workspace or similar platforms

Who This Role Is Best Suited For

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This role is a strong fit for someone who:

Enjoys supporting others and keeping things organized Values consistency, follow-through, and clear communication Is interested in long-term growth within an organization Is comfortable starting with foundational responsibilities and building from there

Compensation & Work Arrangement

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Full-time, permanent position Competitive compensation based on experience Opportunity for growth and expanded responsibility Supportive and professional work environment * Medical Benefits, RRSP Matching, and Team Member Life Engagement Programs Available