Job Description

Location: Health Science Centre

Administrative Officer IA
(Subject to Classification Review) - Repost
Management Support
Medical Services - Physician Recruitment
Permanent, Full Time
09619POS
Hours 75 bi-weekly (8-hour days)
Salary CG28 ($25.87 - $28.65)
Competition Number 2023007744
Posted Date 09 February 2024
Closing Date 23 February 2024

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The Administrative Officer IA (Credentialing Coordinator) reports directly to the Regional Director, Medical Services and is responsible for a range of advanced confidential administration functions related to credentialing/privileging all physicians within Eastern Health.

The Administrative Officer I will be the first point of contact with all physicians in the Credentialing/Privileging process and will be responsible for communication with physicians on credentialing documentation required for timely completion, reviewing documentation received for completion and accuracy, and regular follow up regarding incomplete documentation and the impact this may have. The Administrative Officer IA participates in the management and maintenance of information in Intellicred, the credentials/privileges system, and utilizes Intellicred to run reports and status of credentials. The Administrative Officer I is responsible for daily, weekly, and monthly reporting to the Regional Director, liaises with internal and external stakeholders daily, and completes work based on applicable Bylaws and standard operating procedures.

The Administrative Officer I is responsible for presenting files for quality review prior to presentation at the Credentials Committee, presentation of the files to the Credentials Committee, preparing minutes for the Committee to be shared with the Board of Trustees, and preparing correspondence and files for CEO approval based on outcomes of Credentials Committee. Other duties as required.

Job Qualifications
Education
Completion of a recognized/approved three-year Business Management Program with a concentration in Human Resources is required.

Experience
A minimum of five years\' experience within the last seven in a progressively responsible administrative role, including experience in Recruitment and Onboarding, is required.
Experience in Credentialling is an asset.

Competencies (Knowledge, Skills & Abilities)
Knowledge of recruitment and credentialling processes.
Proficiency in MS Office, Internet and various other computer applications.
Demonstrated excellent verbal and written communication and customer service skills.
Demonstrated strong organizational and time management skills, as well as strong attention to detail.
Demonstrated strong analytical and critical thinking skills.
Demonstrated strong interpersonal skills and the ability to create and maintain successful working relationships.
Demonstrated ability to work independently and the ability to multi-task.
Ability to handle multiple projects while under pressure and respond appropriately within deadlines, while maintaining a high level of productivity, accuracy and efficiency.

Other
A satisfactory record of work performance and attendance is required.

**All applicants who have relevant recruitment and/or onboarding experience are encouraged to apply**

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health