Job Description

Job Overview

We are seeking a reliable and detail-oriented

Administrative & Immigration Assistant

to join our busy immigration firm. This role combines front desk reception, office administration, and immigration case support. You will greet clients, manage phone and email inquiries, assist with preparing and organizing immigration documents, and help maintain our social media presence. The ideal candidate will have strong communication skills, be highly organized, and feel comfortable multitasking in a fast-paced office environment.

Responsibilities

Greet clients and visitors, answer multi-line phones, and respond to inquiries in a professional manner. Assist with preparing, reviewing, and proofreading immigration forms and supporting documents. Maintain organized digital and physical filing systems for client records and case files. Schedule client meetings, consultations, and follow-up appointments. Support immigration consultants and caseworkers with administrative tasks and document preparation. Draft emails, letters, and simple correspondence as needed. Help manage the firm's social media accounts by posting updates and engaging with the audience. Perform general office duties such as data entry, scanning, photocopying, and mail handling. Maintain a tidy and welcoming front desk and reception area.

Experience

Excellent customer service and communication skills. Proficient with multi-line phone systems and scheduling. Strong organizational skills for document and case management. Accurate proofreading and attention to detail. Basic social media content creation and posting skills. Ability to multitask in a fast-paced office environment. Competent typing and computer skills (Word, Excel, email). Professional and friendly front desk presence.
If you are looking for an opportunity to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this position.

Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: 20 per week

Schedule:

Day shift Monday to Friday
Language:

Mandarin (preferred)
Work Location: In person