Job Description

At Take a Hike Foundation, we transform lives by supporting youth experiencing vulnerabilities to build resilience and discover their potential. As our Administrative Coordinator, this role is the backbone of our organization that keeps our office, systems, and donor support running seamlessly. If you're organized, resourceful, and eager to make a real impact, this is your chance to put your skills to work for a cause that matters.

The Organization:

Take a Hike empowers youth who experience vulnerability to change the trajectory of their lives with a full-time mental health and emotional well-being program embedded in an alternate education classroom. Take a Hike engages youth with intentional, continuous clinical counselling, experiential land-based learning, and community. Our public school district partners provide high quality education, and together, we empower youth with the skills and resilience they need to graduate high school, build healthy relationships, and achieve success - however they define it.

For more information on the program, please visit www.takeahikefoundation.org (http://www.takeahikefoundation.org/)

The Opportunity:

As the Administrative Coordinator, you will be at the heart of our mission. This role is perfect for someone who thrives on keeping people, systems, and spaces running smoothly. From coordinating daily office operations to ensuring accurate donation processing, supporting compliance requirements, and championing data integrity, you will play a vital role in making sure our staff and programs have the strong foundation they need to succeed.

You'll be the friendly first point of contact for the organization, the go-to resource for our team, and a trusted steward of donor information and support. With your eye for detail and commitment to excellence, you will help maximize the impact of our fundraising and program efforts, while ensuring that our internal systems are organized, efficient, and future ready.

Key Competencies:

Highly organized with strong attention to detail and accuracy Strong written and verbal communication skills; comfortable interacting with staff, donors, and community partners Ability to juggle multiple priorities, meet deadlines, and solve problems proactively A collaborative team player who can also work independently Warm, professional, and approachable -- enjoys being a first point of contact for the organization Adaptable, resourceful, and motivated to improve processes and systems Passion for Take a Hike's mission and the belief that every young person deserves the chance to thrive

Key Responsibilities:

Office Administration

Act as a point of contact by answering the phone and door and receiving deliveries as needed. Monitor TaH's general email account and direct email inquiries to the appropriate staff member and respond to emails directly when possible. Coordinate organization-wide calendar, events, meetings, and retreats. Monitor, and maintain file storage systems, including e-file storage on SharePoint. Maintain office supplies and furniture, and monitor condition, use, location, and storage. Facilitate the upkeep of the Granville Street Office and be the point person for all internal office space needs. Support the preparation and submitting of required forms and reports. Support organization and storage of program equipment. Be an office first aid attendant and fire warden.

Donation Processing

Handle credit card donations by phone, entering payments through the virtual terminal accurately and securely. Record donations in the CRM, ensuring all gifts from different payment types and online platforms (e.g., CHIMP, Benevity, CanadaHelps) are entered in a timely and accurate manner. Responsible for the administration of daily, online and monthly giving - including data entry, gift processing, tax receipting and donor follow up. Prepare and process acknowledgements letters, tax receipts, and other correspondence to donors, working with Development staff to update templates, and engagement plans. Ensure gift recognition and stewardship policies, procedures and practices are consistently tracked in our CRM (Salesforce) and with integrity. Support the Finance team with donation records, ensuring information is entered accurately and kept up to date. May assist with preparing simple reports or pulling data for audits. Support accurate gift entry practices and recordkeeping to ensure compliance with CRA.

Data Administration

Uphold data quality and confidentiality through implementation of regular data hygiene practices. Pull standard report and mailing lists from the CRM. Maintain and monitor completion of intake forms and other program documentation. Support use of Greenspace, the clinical dashboard, assist in monitoring utilization and create reports.

Development & Program Department Coordination

Assist with logistics for department and organization-wide meetings, trainings and retreats. Assist with scheduling and logistics support for the CEO, and Leadership Teams. Prepare briefs, reports, meeting packets, and other materials as needed. Handle other administrative duties for the departments or organization as assigned.

May be asked to perform other tasks which are related but not necessarily regular duties.

Qualifications & Requirements:

1-2 years of experience in customer service, administration, coordination, or office management (nonprofit experience an asset). 1-2 years of Experience with CRM systems (Salesforce preferred), database management, or data entry considered a strong asset. Familiarity with donation processing and financial reconciliation considered a strong asset. Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and cloud-based tools (SharePoint, Teams).

Terms & Compensation

This is a full-time position, and we are seeking to have someone start at the earliest possible opportunity. The successful candidate will be paid between $51,000-$60,000 commensurate with experience, based on a 37.5-hour work week. After the probationary period, the successful candidate will be eligible for generous employer paid benefits that enable Take a Hike employees to thrive personally and professionally, which include:

Professional Wellbeing: internal and external learning opportunities, professional development budget and training opportunities. Life Balance: 4 weeks' starting vacation, generous paid time off, flexible work schedule in a hybrid work environment. Physical and Mental Wellbeing: Health Spending Account, Employee Assistance Program, employer paid Extended health and Dental, and travel health coverage. Financial Wellbeing: 4.5% RRSP matching program, short term and long-term disability coverage, and life insurance. Community Wellbeing: Shared values (Wellbeing, Relationships, Exploration, Gratitude, Growth), and open communication.

This is a hybrid position based in our office located in Vancouver, BC office with a minimum of two days a week in the office required.

HOW TO APPLY:

If this position is of interest to you, please submit your cover letter and resume to our online portal, Collage. Applications will be evaluated, and interviews conducted, on a rolling basis and you are encouraged to apply early.



Take a Hike values the diversity of the people it hires and serves. Diversity at Take a Hike means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths. Individuals who identify as 2SLGBTQIA+, Black, Indigenous, people of color, people living with disabilities and candidates with lived experience in mental health are encouraged to consider this opportunity. In accordance with provincial Accessibility Acts, reasonable accommodation will be provided upon request throughout the recruitment process.

Our Commitment to Reconciliation can be found on our website here (https://static1.squarespace.com/static/5b594bd32971143f390da926/t/61f1de4a2157ee2239ac1293/1643241034977/Take+a+Hike+Foundation+Endorsement+of+Reconciliation_2022.pdf)