Job Description

The Coordinator for Student Services at the Education Centre, Sunnybrook is responsible for creating a remarkable experience by helping our learners have a positive registration experience, particularly with acquiring their hospital items, such as computer, locker, and scrubs access. The role is often the first in-person point of contact for our learners during onboarding and plays an essential role in the Student Services team. This position will provide comprehensive administrative support to Student Services. A successful candidate will be expected to work both independently and as part of a team.


The individual will work closely with the Student Services staff and deal directly with Students, Interns, Residents, Fellows, and Clinical Instructors on a daily basis.

Summary of duties:

Provide administrative support in the registration of all learners. This includes, but is not limited to addressing learner enquiries, entering and tracking registration in NirvSystem, requesting and issuing computer access, managing and tracking hospital items deposits, etc. Assist with preparing Medical Trainee Days Report to the Ministry of Health and Long-Term Care (involves data collection and verification of medical student, resident and clinical fellow trainee days) Manage Student Services equipment and facilities (computer lab, seminar rooms, student lounge, call rooms, etc.) Provide assistance for student orientation, student committees, student events, etc. Provide administrative support for cross coverage during sick days and vacation Other duties as assigned The role will also support other activities related to enhancing the experience of learners at Sunnybrook.

Qualifications/Skills:

Post Secondary or Community College with recent related work experience required Advanced computer skills in MS Office, particularly Excel and Access Prior work experience with learner databases (HSPnet, POWER, NirvSystem, MedSIS, etc.) Demonstrated effective critical thinking and strong problem solving skills Strong organizational and time management skills Ability to deal with fluctuating workloads Ability to balance competing priorities Possesses exceptional attention to detail Superb interpersonal and communication skills (oral and written) Excellent judgment and problem solving skills Team oriented Takes initiative; demonstrates creativity and flexibility * Ability to follow hospital policies and procedures as well as current legislation