Job Description

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Position Summary:
Under the direction of the immediate supervisor, provides administrative and secretarial support. Participates in ensuring the smooth functioning of the unit\xe2\x80\x99s operations. Acts as resource person for policies and procedures. Administers unit accounts. Assists in the organization of unit activities. Responsible for documents and files of the unit. Maintains computerized information systems.

Major Duties and Responsibilities:
(i) Acts as resource person regarding the unit\xe2\x80\x99s policies and procedures. Resolves problems within area of responsibility. Consults relevant documentation and liaises with appropriate resource persons to obtain and provide information on diverse and complex issues.
(ii) Participates in ensuring the smooth functioning of the unit. Recommends procedural changes to enable unit to function more effectively. Collaborates with supervisor and others in establishing work priorities. Follows up on and ensures appropriate implementation of decisions made by supervisor.
(iii) Updates, prepares and coordinates publication of documents such as publicity brochures, departmental handbooks, and annual reports. Drafts correspondence and other short documents of a complex nature. Formats documents and edits for grammar, spelling and accuracy. Takes notes and types various documents such as correspondence, reports, memos. Signs certain documents.
(iv) Administers accounts for unit. Prepares budgets or budget proposals. Monitors and reconciles various accounts, statements, and reports. Identifies and analyses discrepancies and errors. Corrects errors and follows up on problems. Records expenses and provides account statements on request.
(v) Compiles information in order to prepare grant applications, liaises with other institutions in this compilation, and coordinates their submission. Acts as a resource person concerning internal policies and procedures and those of granting agencies. Ensures information is complete and that the guidelines are followed.
(vi) Maintains personnel files and completes documentation for payment, postings, appointments, promotions, nominations, sabbatical leaves, and absences, and other administrative forms. Explains procedures to follow. Ensures that deadlines are met.
(vii) Participates in activities related to student affairs such as admission, pre-registration, registration, financial aid and international student-related issues. Keeps track of enrolments, course changes, reporting student standings loans, bursaries and scholarship awards. Refers problems outside of area of expertise to appropriate resource persons or official.
(viii) Maintains supervisor\xe2\x80\x99s agenda. Sets up appointments, reminds supervisor of appointments and organizes schedule according to priorities.
(ix) Provides information to callers and visitors. Determines reason for call or visit and prepares necessary documents. Directs callers and visitors to appropriate resource persons. Assesses need for intervention of other resource persons and arranges appointments as necessary.
(x) Screens and sorts mail. Prepares files attaching appropriate supporting documentation and researching information as required. Responds to requests within area of responsibility. Notes required actions and ensures follow-up.
(xi) Schedules meetings, contacts participants and books meeting rooms. Assists with preparation of agenda. Attends meetings, takes minutes, and follows up on decisions within area of responsibility.
(xii) Coordinates arrangements for events such as symposia and conferences. Makes travel arrangements.
(xiii) Uses a variety of software. Maintains computerized information systems and participates in their development to improve efficiency within the unit. Acts as a resource person concerning the use of software. Explains and demonstrates the use of software, resolves problems within area of expertise, and liaises with computer resource persons as required. Maintains and updates administrative files. Maintains filing systems and arranges for archiving.
(xiv) Ensures inventory and purchases supplies and equipment. Arranges for servicing of office equipment. Sells some items such as course notes and maintains cash box.
(xv) Uses standard office equipment such as personal computer, typewriter, calculator, photocopier and fax machine.
(xvi) The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.

Other Qualifying Skills and/or Abilities:
Proven ability to provide professional support in a University setting. Ability to manage high volume of requests and to prioritize based on urgent requests. Demonstrated ability to work in a computer-based environment using advanced ticketing system, Microsoft Office, as well as experience with McGill Market Place (MMP), Banner (INB) and Minerva. Ability to provide dedicated system support related to MMP, Banner (INB), ticketing system and Procurement Services website. Proven ability to work autonomously and as part of a team. Demonstrated ability to troubleshoot, solve problems, take initiative, and prioritize workload. Must be service oriented. English and French, spoken, written and read. Procurement experience a strong asset.

Additional Information:

• Act as Procurement Help Desk resource person regarding the unit\xe2\x80\x99s policies and procedures and provides daily procurement support and information to the University community through ticketing system, email or phone enquiries.
• Daily allocation of purchase requisitions to buyers using INB and MMP.
• Assigns change orders to appropriate Procurement Buyer
• Processes PO closures and cancellation in both INB and McGill MarketPlace.
• Escalates more complex inquiries to appropriate resource persons.
• Acts as liaison for Customs Brokerage transactions
• Assigns Central Pcard requests to appropriate Super Card Holders within unit
• Provide dedicated system support to the Procurement Buyers.
• Provides support with tasks related to vendor record creation, maintenance, modification and deactivation activities.
• Act as a liaison between the University, its clients and the suppliers on day-to-day process and system matters.
• Contribute to the on-going activities of the unit by performing miscellaneous procurement related tasks.

Minimum Education and Experience: DEP - Office Systems 4 Years Related Experience / DEP - Secretarial Studies


















































Hourly Salary: (MUNACA Level F) $28.56 - $35.40















Hours per Week: 33.75 (Full time)





























Supervisor: Supervisor Systems and Support





























Position End Date (If applicable): 2024-03-31















Deadline to Apply: 2023-03-07















McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,
accessibilityrequest.hr@mcgill.ca .