Job Description

About Us

TLT is a premier Taekwondo academy dedicated to helping students of all ages and skill levels achieve their personal best--both on and off the mats. We provide a welcoming, professional, and family-oriented environment where discipline, respect, and growth are at the heart of everything we do.

We are seeking a reliable and enthusiastic Administrative Coordinator to join our team. This role is essential to ensuring smooth day-to-day operations and providing a first-class experience for our students and their families.

Hours: Monday - Friday: 1:00 PM - 7:30 PM
Saturday: 9:00 AM - 12:30 PM

Responsibilities

The Administrative Coordinator will:

Provide excellent customer service to students, parents, and prospective members. Answer inquiries via phone, email, and in-person in a professional and timely manner. Greet and assist customers upon arrival at the academy. Support daily administrative operations, including scheduling, filing, and record-keeping. Manage class registrations, attendance tracking, and student records. Assist with billing, payments, and membership-related administrative tasks. Help coordinate events, testing days, tournaments, and special programs. Monitor inventory and assist with uniform/equipment orders and sales. Maintain a clean, organized, and welcoming reception area. Prepare and distribute communications such as newsletters, announcements, and reminders. Collaborate with instructors and staff to ensure smooth operations and a high-quality customer experience. Assist in managing social media updates and academy communications, when needed. Uphold the academy's values of respect, discipline, and professionalism in all interactions.

Qualifications

Previous experience in customer service, office administration, or similar role preferred. Strong communication and interpersonal skills. Highly organized with excellent time-management abilities. Comfortable with basic computer programs (Microsoft Office, Google Workspace, Excel, or similar). Ability to work independently and as part of a team. Friendly, professional, and welcoming demeanor. Interest in martial arts, fitness, or youth programs is an asset (not required). Social media skills is an asset (not required). Graphic design skills is an asset (not required).

What We Offer

Opportunity to contribute to a growing martial arts community. Training and development opportunities. 2 weeks of paid vacation time. Paid time off during long weekends. All uniforms provided free of charge Paid select educational courses to support professional development. Opportunities for growth and advancement. A supportive, family-oriented workplace that values teamwork, respect, and the contributions of every staff member. Free TLT Taekwondo membership
Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

On-site parking Paid time off Store discount
Work Location: In person