Job Description

Administrative Coordinator

Comox Valley Head Injury Society (CVHIS)

Location:

Courtenay, BC

Hours:

Monday-Thursday, 9:00-4:00 (occasional evenings/weekends for special events)

The Comox Valley Head Injury Society (CVHIS) is seeking a highly organized and welcoming Administrative Coordinator to support our programs, services, and day-to-day operations. This role is central to creating a safe, inclusive, and supportive environment for brain injury survivors and their families.

We foster an environment of mutual respect, inclusivity, and teamwork, and we seek individuals who help maintain a positive and constructive workplace.

We are looking for someone who is friendly, adaptable, and skilled in office administration--someone who enjoys helping others and keeping a busy non-profit office running smoothly.

Key Responsibilities

Provide reception and front-desk support, greeting visitors in a warm and inclusive manner. Model kindness, professionalism, and respect in all interactions. Prepare documents, reports, spreadsheets, and routine communications. Ensure secure handling, storage, and disposal of client and organizational records. Support internal communications by ensuring staff and volunteers receive timely updates. Maintain online database, statistics, and member records. Ensure accurate and timely entry of statistics, participation data, and reporting information needed for funders. Support the Executive Director, staff, volunteers, and practicum students. Coordinate calendars, registrations, reminders, and monthly activity postings. Provide support for programs, groups, and daily drop-in activities, including set-up and participant assistance. Update social media posts and complete basic website content updates (events, program information, forms). Complete routine office tasks: filing, scanning, sorting mail, photocopying, errands, and maintaining common areas. Assist with basic IT support, membership processing, and front-office materials. Prepare bank deposits, file invoices, support financial reporting, and manage petty cash. Occasional light cleaning of reception and common areas. Follow all CVHIS policies, including confidentiality, safety procedures, and ethical standards.

Qualifications & Skills

Administrative experience in an office environment. Proficiency with Microsoft Office, databases, email, and internet tools. Strong communication skills--written, verbal, and online. Friendly, professional, respectful, and comfortable working with diverse cultures and abilities. Organized, self-directed, able to manage multiple tasks and meet deadlines. Ability to set boundaries and resolve conflicts calmly and respectfully. Valid driver's license and reliable vehicle. Current (or ability to obtain) First Aid certification. Successful Ministry of Justice Criminal Record Check. COVID-19 vaccination and compliance with health requirements. Asset: knowledge or experience with brain injury; non-profit experience.

Work Environment

Office located in central Courtenay, with occasional off-site activities. Casual business attire. Use of standard office equipment and software. Living Wage Employer HSA/EAP available after probationary period.

How to Apply

Please submit your

resume and cover letter

describing how your experience aligns with this role to ed.cvhis@gmail.com, or apply through Indeed.

Job Type: Part-time

Pay: From $23.75 per hour

Expected hours: 28 per week

Benefits:

Casual dress Employee assistance program Flexible schedule Mileage reimbursement
Location:

Courtenay, BC V9N 5W1 (required)
Work Location: In person