Job Description

OverviewAre you a resourceful and self-motivated administrative individual with the power to initiate plans and independently follow through to completion? We\xe2\x80\x99re looking for an experienced Administrative Coordinator to assist and support our Director, Case Management Services at WorkSafeBC in our Richmond head office.The case management services department is responsible for safe, timely, and sustainable recovery and return-to-work planning for workers with primary physical injuries and any compensable consequences such as mental health or chronic pain. They also adjudicate continuing health care entitlements for injured workers following the conclusion of wage-loss benefits. In this role, you\xe2\x80\x99ll use a high level of discretion and tact in handling confidential and sensitive management information related to WorkSafeBC\xe2\x80\x99s operations and regulations. If you have administrative experience supporting Director level operations, exceptional interpersonal ability, proficiency in Microsoft applications, and effective organizational skills and can execute a high level of professionalism and confidentiality, this role is for you!How you\xe2\x80\x99ll make a difference: You\xe2\x80\x99ll assist the Case Management Services department in providing compassionate, supportive service to people injured at work.Where you\xe2\x80\x99ll workAt WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.In this role, you\xe2\x80\x99ll work primarily from our Richmond office a minimum of three times per week and have some flexibility to work from your home in B.C. Please note the on-site requirement may change based on operational needs.What you\'ll do

• Support the Director and senior leadership team by performing administrative responsibilities, including maintaining calendars; managing appointments, meetings, conferences and team events; and booking meeting rooms
• Support the management team on any daily responsibilities as required
• Record, organize, and prepare complex and confidential reports
• Compose written responses, memos, minutes, presentations, reports, and communications from both verbal and printed sources
• Build and maintain a SharePoint team site and documents on the local area network
• Coordinate travel arrangements and assist in tracking expenses and vacation schedules for the management team
• Manage equipment and accesses for employees and assist with onboarding new hires
• Receive, screen, and refer incoming calls from internal and external sources
• Answer routine inquiries about departmental activities
• Provide supervisory and/or oversight to other administrative employees in the department
• Build and maintain cooperative working relationships with a variety of individuals

Is this a good fit for you?We\xe2\x80\x99re looking for someone who can:

• Display a high degree of diplomacy, integrity and professionalism when handling confidential files and information
• Organize and coordinate agendas for meetings and events
• Synthesize information to summarize main points
• Communicate clearly and concisely, both verbally and in writing, to a variety of groups and individuals
• Be adaptive, take initiative as appropriate, and has a forward-thinking mindset
• Meet deadlines in a high-volume, multi-tasking, client-focused environment with a strong attention to detail
• Interact with key WorkSafeBC personnel and external sources while exercising discretion in providing information in the absence of the Director
• Use discretion, handle confidential and sensitive information, and resolve conflicts
• Identify opportunities to improve systems and processes
• Recommend solutions and refer issues as appropriate
• Occasionally travel throughout the province for divisional meetings and/or events

Your background and experience

• Completion of grade 12 and some post-secondary education in business administration is preferred
• A minimum of three years of related work experience in an administrative role supporting senior management and/or Director level operations
• Strong working knowledge of SharePoint and Microsoft Office products including Word, Excel, PowerPoint, Outlook, and Teams
• Experience in project management is an asset
• A valid BC drivers\xe2\x80\x99 license is an asset

We\xe2\x80\x99ll consider equivalent combinations of education and experience.Important to knowBefore we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm you\xe2\x80\x99re legally entitled to work in Canada

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy is suspended effective January 9, 2023; however, we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.Who we areAt WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.What\xe2\x80\x99s it like to work at WorkSafeBC?It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.Learn more: Discover .Our benefitsAs a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x94 and life. Along with a competitive salary, your total compensation package includes:

• 4 weeks of vacation
• Extensive health care and dental benefits
• Sick leave

Learn more: Find out .Salary: $63,879 - $77,613/annuallyWant to apply?

• Applications are welcomed immediately and must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

WorkSafeBC