Job Description

Administrative Associate \xe2\x80\x93 Ottawa, ON

CBI Health is Canada\xe2\x80\x99s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients\xe2\x80\x99 lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins. About this opportunity Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate at our Ottawa office, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community. Take an inside look at what you\xe2\x80\x99ll do each day

• Direct incoming calls received and provide callers with information about our services
• Be the first point of contact for clients in the office
• Pull charts used for daily appointments, file charts, reports and other correspondence
• Enter client data, client charges, collect payments and issues receipts
• Manage the appointment schedule to minimize cancelled appointments and vacancies
• Perform general office duties and provide administrative support

What you need to be successful

• 1 to 2 years experience in a reception or customer service role is an asset
• A post-secondary education in medical office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
• A professional approach to customer service
• A creative approach with a can-do attitude
• Effective problem-solving skills
• The ability to work fluently in both English and French is an asset

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About us For millions of Canadians, CBI Health is where better begins. We are Canada\xe2\x80\x99s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients\xe2\x80\x99 lives and help shape healthcare for the better. Learn more at cbihealth.ca. CBI Health is proud to be recognized by Deloitte as one of Canada\xe2\x80\x99s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year. CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients. We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different. #NREHAB