Job Description

Position Summary:

The Administrative Assistant/Training Advisor will undertake and ensure e?cient operation of the o?ce, assists with key operational duties, and supports the work of management and other sta? while keeping to the Indigenous Corporate Training Vision, Mission and Values. In addition the position will be one that will help increase sales - B2B or B2C. This is an in-o?ce position, at an hourly rate of $27/hour, on a renewable 3 month contract, with full time employment possibly after that.

Office administration

Use word processing and other software to prepare reports, memos, and documents (including Google Workspace). Plan and coordinate sta?/internal events in collaboration with other sta?. Provide input towards administrative duties and procedures to be more e?cient. Answer general email and form inquiries. Check mail - at the o?ce and at the PO Box. Ship training materials and other items as needed. Receive shipments either at the o?ce or the storage locker as needed. Keep storage area organized. Direct other inquiries to the appropriate team members. Other administrative duties as required.

Training administration

Ensure that all post purchase communications (by form, chat, email or phone) are dealt with in a timely manner (within 24 hours during the week and on Monday for those received Friday afternoon and over the weekend). Ensure that the associated tasks (ex Asana) are completed in a timely manner. Ensure that all orders from the Indigenous Relations Academy are verified, and properly fulfilled as per (a) above. Ensure that all private group enrollments are completed in a timely manner. Ensure the timely distribution of material to the trainers and clients. Support trainers and sta? with meeting, travel and other arrangements.

Job Requirements:

Experience with o?ce administration, records management, and/or event planning. 1-3 years of experience in an o?ce setting or equivalent. Detailed and focused with excellent customer service. Access to a vehicle. Basic knowledge of CRM, task managing software (ex. Asana, HubSpot) is a benefit. Quick to learn new software applications and o?ce procedures.
? Behavioural Competencies:

A qualified applicant demonstrates competence in the following:

Behave Ethically:

Understand ethical behaviour and business practices and

standards and ensure personal behaviour aligns with those standards and with

Indigenous Corporate Training's

Vision, Mission and Values.

Build Relationships:

Establish and maintain positive working relationships with

others both internally and externally (learners and clients) to achieve the goals of

ICT .

Communicate Effectively:

Speak, listen and write in a clear, thorough and timely

manner using appropriate and effective communication tools and techniques.

Focus on Client Needs:

Anticipate, understand, and respond to the needs of

learners and clients to meet or exceed their expectations.

Organization:

Set priorities, develop a work schedule, monitor progress towards

goals, and track details/data/information/activities.

Plan:

provide input for strategies to move ICT forward, set goals, create and

implement actions plans.

Solve Problems:

Assess problem situations to identify causes, gather and process

relevant information, generate possible solutions, and make recommendations

and take actions to resolve the problem.

Training Provided

We provide comprehensive training to set you up for success, including self-guided courses from Indigenous Corporate Training, task management training using Asana, and CRM onboarding with HubSpot. Experienced team members will also be there during your onboarding & training for guidance.

Additional Information:

In addition to salary, Indigenous Corporate Training o?ers generous benefits, including paid vacation, sick time, and medical/dental once full time employment is reached, as well as a supportive working environment. Indigenous Corporate Training recognizes the importance of a diverse workplace and is committed to being an a?rmative action/equal opportunity employer and does not discriminate based on identity. Indigenous peoples, people of colour, Two-Spirit or LGBTQA+ people, and members of other marginalized groups are encouraged to apply.

Submission Process

All applications must be submitted electronically to our Operations Manager at operationsmanager@ictinc.ca. Please use the subject line: "Administrative Assistant /Training Advisor Position". Our job listing will be closed as soon as a suitable candidate has been selected.

We're excited to review your application and learn more about you, thanks for considering joining our team!

Job Types: Part-time, Fixed term contract
Contract length: 3 months

Pay: $27.00 per hour

Expected hours: 10 - 20 per week

Work Location: In person