Advanced Taxidermy & Wildlife Design Ltd. is a leader in high-quality taxidermy and wildlife artistry. With a passion for preserving nature's finest moments, we serve outdoor enthusiasts from around the world. We are seeking a highly organized and motivated individual to join our team as an
Office Administrator / Import Specialist
.
Key Responsibilities:
Handle incoming phone calls, emails, and in-person client inquiries
Provide excellent customer service across all communication channels
Manage importing and shipping logistics
Invoice clients and process payments accurately and efficiently
Review hunting documentation for accuracy and compliance
Prepare CITES (Convention on International Trade in Endangered Species) applications on behalf of hunters
Perform general administrative duties, including document preparation and filing
Utilize Microsoft Office, particularly Excel, for tracking and reporting
Support bookkeeping processes; experience with QuickBooks is an asset
Follow up with clients and stakeholders proactively
Work both independently and as part of a team to solve problems
Manage multiple tasks while maintaining strong attention to detail
Understand and support industry-specific needs; knowledge of the hunting and fishing industry is a strong asset
Qualifications:
Proven experience in a customer service and administrative role
Prior experience with import procedures and shipping coordination
Familiarity with reviewing official documentation for accuracy
Understanding of or experience with CITES regulations is an asset
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Experience with QuickBooks (preferred, but not required)
Excellent organizational, communication, and problem-solving skills
Able to work independently, take initiative, and follow through on tasks
Interest in or knowledge of the hunting and fishing industry is considered a strong advantage
Additional:
Must have reliable source of transportation as public transit is not close
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Expected hours: 40 - 44 per week
Schedule:
Monday to Friday
Work Location: In person
Application deadline: 2025-05-30
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