Job Description

About Spring Financial Founded in 2014, Spring Financial has spent the last 7 years simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without having to visit a branch! Spring is part of the Canada Drives Group of Companies. Together, the Group provides services to over 1 million Canadians each year.
We are high energy entrepreneurs who operate with a real sense of urgency. We have created some of the best in market products and sales processes allowing millions of Canadians to get access to financing online, via text or over the phone – all from the comfort of their own home! To learn more about our products please visit our website here: www.springfinancial.ca.
Come and discover your potential at Spring Financial!

NOTE – This is a remote, full-time permanent, work-from-home position and is open to all applicants from across the lower mainland. Once hired we will provide you with everything you need to do your job.
What You’ll Be Doing:

• Provide administrative and operational support to the Sales department.
• Collaborate with Managers to complete various daily tasks
• Help generate daily, weekly and monthly reports
• Track daily sales and ensure formulas (google spreadsheet) are scripted accurately
• Fund sales using Salesforce and various software.
• Assist in cancellations and customer portfolios.
• Reply to customer inquiries via live chat, text, and email
• Make necessary adjustments to customer's accounts (ie payment adjustments, apply e-transfers, update banking)
• Listen and process voicemails to the correct departments

What You Should Already Have:

• Entrepreneurial attitude with an ability to work in a fast-paced environment
• Excellent verbal and written communication skills
• Previous experience in an administrative role is an asset
• Result-oriented and creative
• A diploma or degree and/or a combination of relevant experience
• Comfortable with multitasking while maintaining attention to detail
• Enjoys thinking on their feet and can excel under pressure
• Good understanding of Excel and google sheets

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together! In addition to a competitive salary, we provide
Extended dental and medical benefits
Opportunities for advancement
Excellent on the job training
Inclusive, fun, and vibrant work environment