Job Description

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people's lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The incumbent provides administrative support to a team in the Defined Benefit Pension Administration practice area. LifeWorks can provide clarity among plan options and take the strain out of communications between members, administrators and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations and transactions.

Responsibilities:

• Data entry on various systems including in-house pension administration system and Excel worksheets
• Performs mail merges for mass mailings to clients
• Provides general administration, including faxing, photocopying, filing and ordering supplies
• Monthly preparation of client billings
• Opens, sorts, logs and distributes group mail
• Supports other administrative assistants when required
• Devises ways to continuously improve team operations
• Assists with special projects, as required
• Compile and print outbound mail packages ensuring accuracy

Succeeding as an Administrative Assistant will require the core skills and qualifications:

• Ability to multitask
• Attention to detail is essential
• Post-secondary education or a minimum of two years of relevant experience
• Dedicated team player, who demonstrates initiative and independence
• Advanced skills with office equipment, including photocopier/colour printer
• Exceptional customer focus with strong professional acumen
• Excellent communication and organizational skills
• A good understanding of personal computers and software, particularly MS Word, Excel and PowerPoint
• Experience working in the group benefits or pension industry

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Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.