Job Description

Our role is to brighten the everyday life by the joy of the holidays. At Air Transat, we work with respect, diversity, pride and belong to one of the largest integrated tourism companies in the world. Choosing Air Transat means having a competitive compensation and a full range of benefits, including travel benefits.

We are looking for an Administrative Assistant to work closely with the In-Flight Service team. Under the supervision of the Base Manager, the incumbent will support, on a daily basis, the administrative tasks of the team by performing quality administrative activities. The incumbent will also be called upon to act and interact as a resource person with the Toronto and Vancouver base cabin crew members.

In this administrative role, the administrative assistant must have the ability to manage multiple tasks in a constantly changing environment, while respecting tight deadlines. They will be responsible for writing, translating and updating certain communications and documents, as well as ensuring a rigorous follow-up of certain files.

Responsibilities

• Administers the return-to-work process for Flight Attendants and Flight Directors following a long-term
• absence.
• Provides administrative support to the base manager and supervisor team for the management of electronic documents, employee files, statistics and operational performance.
• Attends administrative and disciplinary meetings to transcript meeting minutes.
• Attends some local committee meetings to transcript notes.
• Writes necessary communication requested by the in-flight department management team,
• Writes, edits and translates internal communications to ensure compliance, standardization and employer brand.
• Acts as a resource person for crew members to direct them to the proper communication channels, answer their questions and ensure a continuum of service.
• Organizes and supplies to the work environment, work tools and the online library for cabin crew members.
• Receives, screens and redistributes telephone calls, emails and incoming/outgoing mail;
• Collaborates with various suppliers and partners (permit administration office, parking office, Toronto Airport, Vancouver Airport etc.) and authorizes R.A.I.C. requests and staff parking access.
• Maintains the department's intranet site and improves its content.
• All other related tasks

• Bilingual (French and English) in both spoken and written form.
• One to two years experience in an office environment (unionized environment an asset)
• Organizational skills, methodical and able to manage multiple files at once
• Attention to detail and ability to deliver on time
• Intermediate level of knowledge with MS Office software (Outlook, Excel, Teams, etc.)
• Team player, initiative and resourcefulness
• Must be able to provide a high level of discretion with sensitive and confidential information.
• Must be able to obtain and maintain an airport restricted area identification card