Job Description

Are you looking for a new administrative challenge in real estate? Are you interested in a career in the administrative field?

Are you looking to join a Canadian company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?

Our client, a property management company, is looking to hire a Tenant Services Administrative Assistant for their downtown Montreal office.

What the company will offer:
- 37.5 hours per week (face-to-face) ;
- 2 weeks of vacations;
- Insurance (after 3 months) ;
- RRSP (after 3 months);
- Stable and human team;
- Salary between 48k$ and 55k$ (depending on experience)

Advantages
- 37.5 hours per week (at work) ;
- 2 weeks of vacations;
- Insurance (after 3 months) ;
- RRSP (after 3 months);
- Stable and human team;
- Salary between 48k$ and 55k$ (depending on experience)

Responsibilities
Duties
- Answer all incoming phone calls and inquiries, requests for services from tenants with professionalism and courtesy;
- Route service requests to the appropriate professionals and ensure quality of work and tenant satisfaction;
- Handle the front desk, greet and assist all visitors and direct them to the right person;
- Provide superior customer service to internal and external customers by identifying and understanding their needs;
- Collecting rents via interact;
- Perform pre-rental credit checks;
- Ensuring tenant information is correct and that they have insurance;
- Drafting of various administrative documents in French and English);
- Archiving and sorting of files;
- Data entry;

Qualifications
- Administrative experience desired;
- Property management experience preferred;
- Passionate about customer service and always looking for ways to exceed expectations;
- Excellent problem solving skills and ability to navigate complex situations;
- A highly collaborative individual with strong communication skills (written, oral and interpersonal);
- Knowledge of HOPEM and MS Office software (Word, Excel, Outlook and PowerPoint);
- Bilingual (written and spoken);
- Must be a self-starter with a high degree of initiative, resourcefulness, flexibility, autonomy and professionalism;

Summary
Are you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and /or kelsey.groleau@randstad.ca and/or fanny.labrecque@randstad.ca we will contact you shortly if your profile matches the criteria.

We look forward to speaking with you.

Human forward !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking for a new administrative challenge in real estate? Are you interested in a career in the administrative field?

Are you looking to join a Canadian company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?

Our client, a property management company, is looking to hire a Tenant Services Administrative Assistant for their downtown Montreal office.

What the company will offer:
- 37.5 hours per week (face-to-face) ;
- 2 weeks of vacations;
- Insurance (after 3 months) ;
- RRSP (after 3 months);
- Stable and human team;
- Salary between 48k$ and 55k$ (depending on experience)

Advantages
- 37.5 hours per week (at work) ;
- 2 weeks of vacations;
- Insurance (after 3 months) ;
- RRSP (after 3 months);
- Stable and human team;
- Salary between 48k$ and 55k$ (depending on experience)

Responsibilities
Duties
- Answer all incoming phone calls and inquiries, requests for services from tenants with professionalism and courtesy;
- Route service requests to the appropriate professionals and ensure quality of work and tenant satisfaction;
- Handle the front desk, greet and assist all visitors and direct them to the right person;
- Provide superior customer service to internal and external customers by identifying and understanding their needs;
- Collecting rents via interact;
- Perform pre-rental credit checks;
- Ensuring tenant information is correct and that they have insurance;
- Drafting of various administrative documents in French and English);
- Archiving and sorting of files;
- Data entry;

Qualifications
- Administrative experience desired;
- Property management experience preferred;
- Passionate about customer service and always looking for ways to exceed expectations;
- Excellent problem solving skills and ability to navigate complex situations;
- A highly collaborative individual with strong communication skills (written, oral and interpersonal);
- Knowledge of HOPEM and MS Office software (Word, Excel, Outlook and PowerPoint);
- Bilingual (written and spoken);
- Must be a self-starter with a high degree of initiative, resourcefulness, flexibility, autonomy and professionalism;

Summary
Are you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and /or kelsey.groleau@randstad.ca and/or fanny.labrecque@randstad.ca we will contact you shortly if your profile matches the criteria.

We look forward to speaking with you.

Human forward !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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Randstad Interim Inc. is a corporation formed under the federal laws of Canada. Our corporation number is 797878-2. Our permit number in Quebec is AP-2000610. Our registered office is at 777 Bay Street, Suite 2000 PO Box 128, Toronto, Ontario, M5G 2C8. RANDSTAD, , HUMAN FORWARD and SHAPING THE WORLD OF WORK are registered trademarks of Randstad N.V. Randstad N.V. 2020