Job Description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta
Job Title:
Administrative Assistant (Team Support)
Job Type:
Temporary Long Term (Fixed Term) / Full time
Job Location:
Edmonton, Alberta
Administrative Assistant (Team Support)
Millard Health
Edmonton, Alberta
Temporary, Full-Time Position (1 year)
People are at the heart of everything we do.
If you value service, care, excellence, trust and fairness, you'll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.
As the independent operator and administrator of the province's Workers' Compensation Act, WCB-Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.
How you'll make a difference:
At WCB-Alberta, we make a meaningful impact in the lives of working Albertans. We are a not-for-profit organization legislated to administer the workers' compensation system for the province. When any Alberta worker is hurt on the job, we are here to help. We provide compensation and benefits for workplace injuries and occupational diseases to over 1.7 million workers.
We are looking for enthusiastic individuals with excellent administrative skills to provide support to our various program areas. Strong organizational skills with attention to detail and interpersonal skills in a similar setting are essential in this role.

Your responsibilities:Providing administrative support within a team setting. Providing quality medical processing services in the form of medical letters, memos, and reports. This also includes compiling and managing a variety of reports. Updating, monitoring, billing and disseminating information related to service activity on the service delivery and scheduling system, as well as other manual tracking processes. Assemble and maintain client records to ensure accreditation standards are met. Interact effectively with team members, physicians, clients, and staff. Providing support to team members, clients and leadership through a variety of administrative tasks including, but not limited to: scheduling meetings, managing attendance records and scheduling client services.

Your experience and skills:High school diploma supplemented with medical terminology courses and/or secretarial courses in word processing. Preference will be given to individuals with related post- secondary training. Related office experience in a similar environment. Experience working with the medical or vocational profession is beneficial. Knowledge of Microsoft is required. Previous experience in providing excellent customer service. Excellent communication and time management skills. Able to work 7.25-hour shifts between the hours of 7:00 a.m. to 5:00 p.m. with the occasional shift change. The ability to accommodate multiple priorities while accurately completing tasks is imperative.

What we offer:
We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of physical office and work from home) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook, available on our website.
Salary: $48,332.00 to $53,695.00 per annum (Pay Grade 5)
This position is temporary for a period of up to one year with the possibility of extension or permanency. Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and be able to work in person in our Millard Health office as required by their position. This position is eligible for hybrid and successful candidates will be expected to work in-office as scheduled (subject to change).
We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.
Closing Date: July 24, 2025We thank all applicants for their interest; however, only candidates under consideration will be contacted.