Job Description

About us CSIpix has become a significant force in the forensic field. We\xe2\x80\x99re a growing team working towards a common goal: building elite forensics software to help crime scene investigators. Think CSI, the TV series, but in real life. We help crime scene investigators around the world identify fingerprints using our CSIpix software. While CSIpix is an established brand, there\xe2\x80\x99s still lots to do as we expand our technology and our market. Based in Newfoundland and Labrador, Canada, CSIpix is known for extraordinary innovation and customer service. We work with police in over 40 countries, including the RCMP, the French National Police, the Hong Kong Police, the majority of Canadian police agencies, and hundreds of police agencies at the national, state, county and municipal levels in the USA. The Opportunity: We are looking for someone who is highly organized and detail-oriented. We think you\xe2\x80\x99ll be a great fit if:

• You enjoy interacting with people by phone, video and email
• You\xe2\x80\x99re a quick learner with new software tools
• You have a keen interest in technology and are a continuous learner
• You have the desire to understand the fascinating world of forensics

Responsibilities:

• Provide administrative support, including incoming and outgoing communications (e.g., answering calls, and emails, preparing/sending sales quotes, invoices, and receipts).
• Utilize CRM technology to manage (input, track and follow-up) customers and potential customers.
• Assist with email marketing and social media.

Type of experience and skills you\xe2\x80\x99ll need:

• Experience interacting with customers and prospects using phone, email and social media.
• Attention to detail and extremely well-organized.
• Strong problem-solving and communication skills, including written, oral, and editing.
• Self-starter and willing to take the initiative.
• Accurate data entry and a thorough knowledge of Microsoft Office computer programs (Word, Excel, and Outlook).

Bonus:

• Experience with CRM applications and marketing platforms for managing leads and campaigns.

Why join us: CSIpix is getting set to launch a new product and we still have plenty of market opportunities with our current product portfolio left to uncover. We are looking for someone to grow with us as we continue to expand.

• Competitive Salary
• Health benefit plan
• Flexible hours

CSIpix is an equal opportunity employer. We do not discriminate based on gender, religion, race, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At CSIpix, we inspire an environment of mutual respect, and we believe diversity and inclusion are crucial to our success. Job Type: Full-time Benefits:

• Casual dress
• Extended health care
• Flexible schedule

Schedule:

• Monday to Friday

Work Location: One location Expected start date: 2023-02-06