Job Description

Department:

Registration & Certification

Reporting to:

Lead, Registration & Certification

Position Type:

Permanent, Full-time

Work Location:

Vancouver - Hybrid

Salary:

$52,135.74 - $55,202.55. Please see the total compensation & perks section for more details.

Position Posted:

September 5, 2025

Application Deadline:

Open until filled

Apply to:

https://talent.sage.hr/jobs/80a66dc6-1c8d-4d43-bd7e-5b5136914e3e

About the Role

BCCOHP is seeking a permanent, full-time Administrative Assistant, Registration & Certification to join our Registration & Certification team. This position will report to the Lead, Registration & Certification (the lead).

The successful candidate will be responsible for providing administrative support to the Registration & Certification team ensuring only those who meet the regulator's requirements for registration or certification are registered.

Essential Duties

Assist the lead and coordinators in the department with applications for all registration categories and Certified Dental Assistants (CDAs); verify completeness of application; follow up with applicants on incomplete applications; perform data entry; and receive and sort documents submitted to the Registration department. Respond to inquiries regarding registration or certification from applicants and registrants and CDAs, including the initial registration and certification, reinstatement, and renewal processes. Update registrant and CDA records. Prepare welcome letters and wall certificates. Prepare letters and certificates of standing for all registrant categories and CDAs for signatures from senior staff. Track the Registration email inbox and forward emails appropriately within the department. Provide daily balanced reports to the finance department when needed. Monitor, collect and process non-sufficient funds (NSF) and reinstatement fees as needed. Generate registration certificates (new and duplicate) Assist with the processing of duplicate prescription pad requests. Take meeting minutes as needed. Order catering for meetings as needed. Other administrative tasks where required.

Essential Skills and Qualifications

Minimum two years of office experience. Strong clerical and administrative skills. Exceptional organizational skills with the ability to multi-task, prioritize, and meet tight deadlines in a fast-paced environment. Strong critical thinking, analytical, and problem-solving skills. Attention to detail and dependability are second nature. Exceptional communication skills, both written and interpersonal, with a demonstrated ability to draft clear, professional correspondence and effectively engage with internal/external individuals. Ability to handle sensitive and confidential information with discretion. Proficiency with Microsoft Office, databases, web-based tools, electronic filing, content/document management, cloud-based applications and intranets along with advanced computer skills, including internet, phone, and video conferencing tools. Ability to maintain tact, grace, and diplomacy in all situations. Ability to handle sensitive and confidential information with discretion. Remote work experience and experience in a regulatory, not-for-profit environment or post-secondary environment is an asset.

Work Arrangement

Work Hours

BCCOHP's regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am - 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

Total Compensation & Perks

The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between

$52,135.74

and

$55,202.55

depending on factors such as skills, experience, and education relative to the requirements of the role.

BCCOHP offers the following benefits and perks:

Extended health and dental benefits plan RRSP contributions Parking/transit subsidy Paid time off (15 vacation days, 5 sick days, and 7 personal days per year) Maternity/parental leave top-up Annual professional development allowance Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year) Early office closure on Fridays during the summer

How to Apply

If you are interested in joining our team, visit

https://talent.sage.hr/jobs/80a66dc6-1c8d-4d43-bd7e-5b5136914e3e to apply. Applications will be accepted until the position is filled.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.

For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/.

Who We Are

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP's role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways:

Ensuring that oral health professionals are able to practise competently Setting standards for the delivery of safe and patient-centred oral health care Investigating complaints about oral health professionals
We believe that everyone will be able to see themselves in our vision statement: patients/public, oral health care professionals, and those within BCCOHP.

Our mission is to safeguard the public from harm and discrimination by diligently overseeing safe, competent, ethical, and team-based oral health care, ensuring trustworthiness in our regulatory practices.

Our Values

We put people first.

We recognize that the most important resource in delivering our mission is the diversity and knowledge of people.

We do what we say.

We are committed to delivering meaningful outcomes for patients and the public, and to being transparent about our work and its impact.

We get it done.

We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.

We take the long view.

Through continuous improvement, we use our influence to make a positive impact today and in the future.

Strategic Focus

Regulatory leadership

We will identify the strategic opportunities within regulatory modernization, including a seamless transition to new governing legislation.

Cultural safety and humility

Uphold indigenous rights and promote reconciliation through the regulation and delivery of oral healthcare.

Health equity and anti-discrimination

Prevent harm and discrimination to create equity in oral health care experience, delivery and outcomes.

Modernized regulatory functions

Unify core regulatory functions and establish patient-centred standards that prioritize patient safety and promote the public interest.

Our Work Environment

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

BCCOHP has two offices located on the traditional, ancestral and unceded territory of the Coast Salish and Lekwungen Peoples, represented today by the Musqueam, Squamish, Tsleil-Waututh, Songhees and Esquimalt Nations (Vancouver and Victoria). In keeping with our commitment to support the provision of safe, effective, culturally sensitive oral health care for people in British Columbia, we aim to have a culturally safe work environment that recognizes and deconstructs colonial structures and is free from racism and discrimination.

Job Types: Full-time, Permanent

Pay: $52,135.74-$55,202.55 per year

Benefits:

Commuter benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Work from home
Work Location: Hybrid remote in Vancouver, BC V6J 5C6