Duree de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Experience:
Education
------------- No degree, certificate or diploma
Work setting
---------------- Business services
Office
Software company
Tasks
--------- Answer telephone and relay telephone calls and messages
Perform data entry
Maintain and manage digital database
Administrative and office activities
Address customers' complaints or concerns
Produce reports
Maintain records and statistics
Answer clients' inquiries and provide information
Answer inquiries and provide information to customers
Answer written and oral inquiries
Carry out administrative activities of establishment
Oversee and co-ordinate office administrative procedures
Professionalism in customer service
Perform reception and clerical duties
Establish work priorities and ensure procedures are followed and deadlines are met
Assemble data and prepare periodic and special reports, manuals and correspondence
Organize process of incoming and outgoing mail
Supervision
--------------- No supervision responsibility
Computer and technology knowledge
------------------------------------- MS Excel
MS Windows
Database software
MS Office
Google Drive
Salesforce
Area of specialization
-------------------------- Reports and records
Payroll services
Security and safety
----------------------- Criminal record check
Reference required
Work conditions and physical capabilities
--------------------------------------------- Ability to work independently
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Work with minimal supervision
Personal suitability
------------------------ Ability to multitask
Excellent oral communication
Excellent written communication
Organized
Team player
Accurate
Client focus
Reliability
Time management
Adaptability
Quick learner
Initiative
Efficient interpersonal skills
Integrity
Honesty
Screening questions
----------------------- Are you authorized to work in Canada?
Do you live near the job location?
Experience
-------------- 2 years to less than 3 years
Health benefits
------------------- Dental plan
Health care plan
Paramedical services coverage
Other benefits
------------------ Free parking available
Learning/training paid by employer
On-site recreation and activities
Paid time off (volunteering or personal days)
Team building opportunities
* Wellness program
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