Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Tasks

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Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Type and proofread correspondence, forms and other documents

Computer and technology knowledge

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Google Docs MS Excel MS PowerPoint MS Windows MS Word Electronic scheduler MS Access MS Office

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Attention to detail

Personal suitability

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Ability to multitask Flexibility Organized Client focus Reliability

Support for newcomers and refugees

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Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

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Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

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Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)

Support for Indigenous people

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Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations * Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers