Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years

Tasks

Train other workers Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Greet people and direct them to contacts or service areas Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Respond to employee questions and complaints Oversee the preparation of reports

Computer and technology knowledge

MS Excel MS Office MS Word MS Outlook

Area of specialization

Correspondence Invoices

Transportation/travel information

Own transportation Public transportation is available

Work conditions and physical capabilities

Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Large caseload Large workload

Personal suitability

Ability to multitask Accurate Client focus Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Judgement

Screening questions

Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Health benefits

Dental plan Disability benefits Health care plan Vision care benefits

Long term benefits

Group insurance benefits Life insurance Long-term care insurance

Other benefits

Free parking available Learning/training paid by employer Paid time off (volunteering or personal days)