Job Description

BEYOND PHYSIOTHERAPY CLINIC is seeking an experienced Physiotherapy Clinic Administrator. JOB SUMMARY Front Reception

• Greet and welcome patients warmly and professionally
• Efficiently schedule appointments over the phone and in-person
• Manage emails and respond in a timely manner
• Ensure patients\xe2\x80\x99 overall experience is both exceptional and comfortable

Telephone

• Answer phones warmly and professionally
• Check voicemails as needed and address each message
• Contact offices and parties involved with patient care

Patient Scheduling:

• Schedule, reschedule and cancel patients appointments
• Monitor the schedule and anticipate/perform administrative needs.
• Ensure all patient data is accurately entered into our software

Billing and Administration

• Complete billings to 3rd party payers, including MSP, WSBC, ICBC, Pacific Blue Cross, Telus Health, etc.
• Process debit/credit/cash/gift card transactions
• Complete claims/pre-approvals and mail on the day of patients visit
• Keep work space professional, clean and tidy
• Prepare and deposit bank deposits and cash receipt logs
• Ensure proper and accurate cash management
• Manage billing rejections, submissions and aged receivables
• Manage and secure petty cash
• Complete and file reports as required

GENERAL TERMS OF EMPLOYMENT

• Must be able to work in a fast-paced environment with many competing demands
• May be required to cover additional shifts or weekends.

Compensation will be discussed during the interview depending on the experience in a physio clinic especially JANE App.f you meet the above criteria and want to be part of our great team, we invite you to please submit your resume. Job Types: Full-time, Part-time, Permanent Salary: $18.00-$22.00 per hour Benefits:

• Dental care
• Extended health care
• Paid time off

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (preferred)
• JANE Clinic Management: 1 year (required)

Licence/Certification:

• Admin or MOA Course (preferred)

Work Location: One location