Job Description

Want to join our tight-knit team as a full-time Client Experience Coordinator right now? Ireland Manual Physiotherapy is an esteemed physiotherapy clinic in Kingsville that is committed to providing an exemplary physiotherapy experience from the moment our clients enter our door to the moment they leave, and beyond! If you are friendly, motivated, detail-oriented, have a growth-oriented mindset, and are just an all around good person, we want you!! Our Administrative Assistant/Client Experience Coordinator plays a jack-of-all trades role to ensure that all of our clients\xe2\x80\x99 needs are exceeded and to ensure flow and efficiency within the clinic. In addition to administrative duties (client communication, scheduling, processing payments, billing, marketing), this position also includes some basic cleaning tasks. Professionalism, integrity, discretion, accountability and excellent verbal and written communication are of utmost importance. The ability to respectfully (and playfully) engage with clients is critical. Our ideal new teammate will have previous administrative assistant experience in a physiotherapy, massage therapy, or a chiropractic setting OR have previously worked in the retail or restaurant industry. Experience with Telus, HCAI, and other extended health billing would be an asset, but not necessary. Proficiency in Excel, Word, Outlook, and general computer troubleshooting is important due to the constant dependence on technology for clinic operations. Being a solution-oriented team-member is also required. We are looking for someone to be able to multi-task, work independently in a (sometimes) face-paced and ever-changing environment, problem-solve, make judgements to prioritize tasks, and communicate in live time with the professional team. If this sounds like the gig for you, please forward your resume along to the specified email address. Only applicants that are selected for an interview will be contacted. Job Type: Full-time Schedule:

• Monday to Friday