Job Description

Administrative Assistant

424884BR
Job Category - Primary
Administrative / Clerical / Support
Work Location
1601 Lower Water Street
Employment Type
Regular
City
Halifax
Time Type
Full Time
Province/State
Nova Scotia
Hours
37.5
Workplace Model
Hybrid
Pay Details
We\xe2\x80\x99re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Department Overview
The Office Clerical Support and Services team includes a broad range of office management and support activities that align to various areas throughout the organization. Our professionals provide support by offering varied general clerical tasks for overall operational and administrative effectiveness. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.
Job Details
Do you thrive on challenges and enjoy being a part of dynamic work environment? If so, then join as Business Operations Support Representative III to perform a variety of clerical duties for supporting an efficient and effective departmental function. You will be receiving of, sorting of, and delivery of the mail, office supplies, and other administrative activities. Furthermore, you will:

• Perform clerical and administrative functions to support department activities
• Answer phones, direct calls to proper people, take messages and respond to routine inquiries
• Open, sort, and distribute mail, set up files, maintains records and perform data entry
• Prioritize own workload to meet service level agreement requirements for service and productivity
• Understand and apply operating policies and procedures
• Support the timely and accurate completion of business processes and procedures
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Participate in personal performance management and development activities, including cross training within own team
• Work within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications
• Process transactions and activities that require process knowledge for own area of expertise and could be characterized by low to moderate risk
• Take a broad perspective to identify and resolve issues that are atypical, infrequent or not covered by stated processes

Job Requirements

• High school diploma with over 2 years of experience
• Hands on knowledge of MS Office Suite and Internet applications
• Able to work independently as well as part of a team with flexibility for effectively coordinating processes and information across related teams
• A dynamic professional with willingness to learn and take initiative on upcoming tasks and projects
• Strong written and verbal communications to interpret policies and apply standards to complete assignments in a fast-changing environment
• An analytical mind with orientation to detail for handling initiatives, projects and programs with minimal direction from management

Company Overview
Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars \xe2\x80\x94 physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they\xe2\x80\x99ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\xe2\x80\x99ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\xe2\x80\x99re here to support you towards your goals. As an organization, we keep growing \xe2\x80\x93 and so will you.
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we\xe2\x80\x99re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\xe2\x80\x99re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you\xe2\x80\x99d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\xe2\x80\x99s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\xe2\x80\x99s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!
Job Family
Office Services & Support
Job Category(s)
Administrative / Clerical / Support
Business Line
TD Wealth
Careers Web Site Cities
Canada-Nova Scotia-Halifax
Country
Canada
**Province/State (Primary)
Nova Scotia
City (Primary)
Halifax
Job Expires
20-Nov-2023